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Folsom Lake Ford - Service Center
Folsom, CA
1,500 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,500 Reviews of Folsom Lake Ford - Service Center
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September 23, 2024
Folsom Lake Ford and specifically Brigette Karen (Best Service Advisor Ever) have always treated my right ever since I purchased my vehicle new in 2017. I am always made to feel welcome and always kept we Service Advisor Ever) have always treated my right ever since I purchased my vehicle new in 2017. I am always made to feel welcome and always kept well aware of any issues, known or unforeseen, and progress as my service is provided. More
by TPowell
Verified CustomerEmployees Worked With
Brigette Karen
September 21, 2024
ordered and bought my 2024 bronco . from start to Finish , excellent service from ordering to the recent oil change . want to thank Rene,Anthony and Luis for their professionalism . from start to Finish , excellent service from ordering to the recent oil change . want to thank Rene,Anthony and Luis for their professionalism . More
by TOURNUS3
Employees Worked With
Rene,Anthony and Luis .
September 20, 2024
Staff is extremely helpful and courteous - the dealership has many amenities while customers wait. Fast and expert service - I will be going here exclusively for maintenance on my car. has many amenities while customers wait. Fast and expert service - I will be going here exclusively for maintenance on my car. More
by wrhoag87
Employees Worked With
September 20, 2024
Everything was excellent. Luis Legarda is the best. Great dealership and great service department. Can always count them. Luis Legarda is the best. Great dealership and great service department. Can always count them. More
by GK16
September 19, 2024
As usual, my service visit was smooth and easy. Luis Legarda is top notch and handled my visit with professional excellence. As long as he is there, I will continue to drive up to Folsom for my mai Luis Legarda is top notch and handled my visit with professional excellence. As long as he is there, I will continue to drive up to Folsom for my maintenance needs. More
by JPATMCC
September 19, 2024
Jim Veilleux delivers Five-Star Service -clear communication throughout. Mechanic returned my truck running great. communication throughout. Mechanic returned my truck running great. More
by VILLAJEFFREY86
September 19, 2024
Great customer service including handling recall and washing my vehicle. Provided discount based on the amount of my bill. washing my vehicle. Provided discount based on the amount of my bill. More
by TCBC71
Employees Worked With
September 18, 2024
Although they had to order a part which took a couple days it was installed in record time days it was installed in record time More
by GILHULY
September 18, 2024
I am very happy with my service. I had the motor replaced on my car under warranty and two weeks later my check engine light came on. My warranty is now expired. Folsom Lake Ford I had the motor replaced on my car under warranty and two weeks later my check engine light came on. My warranty is now expired. Folsom Lake Ford took good care of me and fixed my car at no charge as the issue was a result of the motor replacement. Cars are such a worry and Folsom Lake Ford has been very helpful. So glad I purchased the extended warranty on my Explorer. More
by US4SHARPS
