I've been to all three Hyundai dealerships in Sacramento Area (Sacramento, Roseville and Folsom). All three experiences have been bad.... come to find out it looks like the same person is president at all three. Guess it should come as no surprise.
Had my 2009 Santa Fe in their shops like 6 times in the past year just trying to get it to pass smog. They can't get the car to pass, this time it's currently at 30 days and counting in the shop with no progress. Worst part is I have to call and ask for updates. The whole process and each visit has been just a bad experience, all three dealerships seem to be clueless when it comes to customer service.
Dealing with these folks has certainly left me with a bad taste in regards to Hyundai.