Ford Lincoln Fairfield

I took 3 hours for an oil change and then the manifold smelled from spilled oil. I showed the service writer, Aaron where a proevious recall repair had been done incorreclty and he agreed to look into it. smelled from spilled oil. I showed the service writer, Aaron where a proevious recall repair had been done incorreclty and he agreed to look into it. Later he said it had been over 12 months and he couldn't be sure it was from the recall repair. Then the car would have come like that, which is even worse. Anyway, they're someone else's problem, now. I'll never go back. More

It was a great experience. The personal was helpful and friendly it was a delight doing business at this dealership. I would recommend my friends and family. friendly it was a delight doing business at this dealership. I would recommend my friends and family. More

The Price for the 2005 Explorer/ EDDIE Bauer edition was very good Mark and Benny made the purchasing of the Vehicle easy and Painless!!and a good experience very good Mark and Benny made the purchasing of the Vehicle easy and Painless!!and a good experience More

Excellent service; friendly no pressure sales. I highly recommend this dealer! Service staff are very friendly and helpful when I go in for my car wash. Excellent!! recommend this dealer! Service staff are very friendly and helpful when I go in for my car wash. Excellent!! More

Mark and Justin worked with me to tailor the deal for our needs. Justin went the extra mile to get the extra rebates that we qualified for. The aftermarket leather came out much better than I thought it woul needs. Justin went the extra mile to get the extra rebates that we qualified for. The aftermarket leather came out much better than I thought it would. Many thanks to Mark for his personal efforts in getting the leather package done on time. Great job guys! Kevin More

Just bought a Ford F150 on 05/07/11. GREAT service, not the typical pushy sells person. They went above and beyond to get the F150 that my husband and I wanted. The internet sells team work great together the typical pushy sells person. They went above and beyond to get the F150 that my husband and I wanted. The internet sells team work great together to make sure that they cover when one of the members are off. They don't just leave you waiting. They waived the dealer trade fee and worked with us to make sure that the payment was in the range that we had discussed. I will definitely recommend them to all family and friends that are looking to buy a new car or truck. More

I had worked with Rod & Jack before & they continue their good service at theis dealership. All the people I worked with in buying my truck & having it serviced have been courteous & helpful. continue their good service at theis dealership. All the people I worked with in buying my truck & having it serviced have been courteous & helpful. More

Everything was as it was supposed to be. Used Costco Buying Program. Called in advance, talked with Justin twice; once before I looked locally and again the day before I drove down to pick up the F-150 Buying Program. Called in advance, talked with Justin twice; once before I looked locally and again the day before I drove down to pick up the F-150. Everything as agreed upon, including installing the bed liner before I arrived. Sales, appraisal, and other personnel were professional and friendly. On our way in two hours; pretty quick for a car buying experience. No hesitation recommending this program and dealer to anyone. More

Friendly, no-pressure environment; enjoyed my conversations with the various folks; my initial point-of-contact at the dealership was very proactive and had my vehicles ready to go for a test dri conversations with the various folks; my initial point-of-contact at the dealership was very proactive and had my vehicles ready to go for a test drive in front of the dealership as soon as I got there. Management was willing to work with me on price, I had a trade-in, I wasn't too happy with the trade-in value I got for my excellent-condition trade-in car (especially since now they are advertising it for over $4,500 for what they paid me). The paperwork was excessive and could be more expeditious. The negotiations were long, but I never felt pressured into agreeing to something I didn't feel right about. Overall, a good experience, would have been great if: they gave me a higher price for my trade-in, adjusted their invoice price for the car. More

The customer service was amazing. From the pricing to the delivery of the vehicle, all of my expectations were met. This was the most comfortable car purchase I've ever done. delivery of the vehicle, all of my expectations were met. This was the most comfortable car purchase I've ever done. More