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Ford of Ocala

2.4

127 Lifetime Reviews

2816 NW Pine Ave., Ocala, Florida 34475 Directions
Call (352) 732-4800

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127 Reviews of Ford of Ocala

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January 19, 2015

"I bought two cars from Ford Lincoln of Ocala"

- Connie

Over the last six months, I had to replace two of my vehicles. First I needed to replace my old Chevy and then I needed to replace my Nissan. Both visits to the dealership were fantastic. People were friendly, I was not harassed in any way and I truly enjoyed the experience. This is the first time I have ever written a review on a car dealership but they deserve it. I highly recommend Ford Lincoln of Ocala.

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Recommend Dealer
Yes
Employees Worked With
Pat Candelora
March 31, 2014

"terrible dealership, by far worst ever been to, definetly..."

- barryyu78

terrible dealership, by far worst ever been to, definetly avoid service dept.if you turn your back they will rob you blind.I will never go back

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Recommend Dealer
No
Employees Worked With
servece dept
January 21, 2014

"It was time for routine service. They did not do what I..."

- Dave10a

It was time for routine service. They did not do what I asked them to do. I requested Ford recommended sever duty 15/40 oil and they put in 10/30. They charged me for 5 gal of DEF and did not add any. The gauge show less than half full. They did not grease the 4WD front universal joints. This dealer is really bad and I can not trust their service. I have an extended service contract and I notice they charge Ford for things they did not perform.

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Recommend Dealer
No
Employees Worked With
Service Representative
November 26, 2012

"tells someone what they want to hear over the phone than..."

- ghostdog13

tells someone what they want to hear over the phone than when you drive to their dealership, completely disagrees with the price and tells you there is no way they can do that. Doesn't return phone calls on inquiries. Doesn't communicate with others at the dealership on the workup he quoted. Their Belleview store is a dump. Old trailer not even kept clean with no cars to sell. Tells everyone they will be building a new site soon.

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Recommend Dealer
No
Employees Worked With
Drew Scott
October 25, 2012

"I only dealt with this dealership via phone, but I am..."

- juniper8209

I only dealt with this dealership via phone, but I am very unimpressed. I was trying to get something arranged for my husband who is in Afghanistan and saw a car online that he wanted. We live 3 states away and they were one of the only dealerships within 500 miles to have this particular car for this mileage at such a low price. Despite the distance, we were willing to travel to get this car. They were very reluctant about assisting my husband and me with our unique situation and needs as buyers. The sales manager contacted me to let me know to fill out a credit application, which I did, and I have no doubt it was approved because we have no debt except for our home. I have yet to hear anything back from them and every time I called today it seemed as if they were avoiding me (he's away from his desk, he's in a meeting, etc.). Instead, my husband and I found a better deal on a near identical car for less mileage AND less money in Sarasota. We have put a deposit on the car so they will hold the car for us until we can get down there next month. It's not that hard to please your customers, Ocala, especially customers who are away from their family, serving their country.

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Recommend Dealer
No
Employees Worked With
Sales Receptionist, Sales Manager (don't remember their names)
September 26, 2012

"Went to look at a Fusion, told me on the phone what they..."

- annesmith

Went to look at a Fusion, told me on the phone what they had, when I arrived it has magically been sold, but they had other far more expensive models. When I went with the salesman to his office and asked for the price, he said he had to go speak with his "manager". Fifteen minutes later, I left, bought a Chevy Malibu. Easy transaction, gave me the price right away, no pressure, found me exactly what I wanted. Ill never get a Ford again.

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Recommend Dealer
No
Employees Worked With
dont know his name
November 21, 2007

"“Our Ford Fusion was delivered on time as promised. We..."

- evan765

“Our Ford Fusion was delivered on time as promised. We are pleased with the whole process and will certainly recommend your Ford of Ocala services to people we know. I appreciate the smooth way the transaction took place from order to delivery.” For more details visit at http://www.fordofocala.com/.

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Recommend Dealer
Yes
Employees Worked With
Evan Kaylee
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