Back

Ford of Port Richey - Service Center

Port Richey, FL

4.6
4,603 Reviews

4,603 Reviews of Ford of Port Richey - Service Center

Sort by
April 30, 2022

Excellent service from the Service Dept! They listened to all of my service requests & tended to each & every one of them. More

by joannylb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Ford of Port Richey responded

We are pleased to hear that our service department was able to exceed your expectations. Thank you for trusting Ford of Port Richey.

April 30, 2022

Efficient with your time. Lot of inventory to look at during oil change.service rep was excellent More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rayann Church
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Ford of Port Richey responded

Thank you for your feedback. We appreciate you sharing your thoughts with us. Thank you for choosing Ford of Port Richey.

April 30, 2022

Frank in service department was absolutely great, and I have found a new location for my service. Thanks again Kirk More

by Kirk McCann 50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Ford of Port Richey responded

Thank you for the review Kirk. We appreciate you taking the time to leave us your feedback, and for giving us the opportunity to earn your business. Thank you for choosing Ford of Port Richey.

April 30, 2022

I know everyone is busy please say hello to people and be sure that they have been taken care of..Today could make the difference of going somewhere else More

by chalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caden
Apr 30, 2022 -

Ford of Port Richey responded

We agree 100%. Every person should be greeted and helped and nobody should have to ask for help, it should be readily volunteered. We thank you for providing us your feedback as it helps us continually improve our service to customers. Thank you for taking the time to leave us a review. We appreciate your business and thank you for choosing Ford of Port Richey.

April 30, 2022

I brought my car in for regular service had not bought it from this dealership but they treated me as if I did. Love the service department. More

by Markcrawford806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez
Apr 30, 2022 -

Ford of Port Richey responded

Thank you for taking the time to leave us a review. We appreciate you sharing your experience and thoughts with us. We will continue to earn your business in the future and as always, thank you for choosing Ford of Port Richey.

May 06, 2022 -

Ford of Port Richey responded

Thank you for servicing with Ford of Port Richey!

April 30, 2022

I had brought my 2017 black on black mustang for a recall on back up camera, i was told they had the parts but then i was told it was on back order. The person who took my mustang in to check it was going to More

by bratblonde2007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
It was in servics department cant remember namr
May 02, 2022 -

Ford of Port Richey responded

Rudeness is not acceptable on any level. Please reach out to me at ccalle@fordofportrichey.com so that I can gather more details about your experience.

May 02, 2022 -

bratblonde2007 responded

I will thank u

April 30, 2022

Nathaniel was so patient with me figuring out functions on my new car and kind More

by holden.monika
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Gonzalez, Andres Javage
May 02, 2022 -

Ford of Port Richey responded

Thank you for your feedback and for choosing Ford of Port Richey.

April 29, 2022

It would be nice if they washed or vacuumed the floor . Other wise it was good More

by gmkoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Drummond
Apr 29, 2022 -

Ford of Port Richey responded

Thank you for taking the time to leave us a review. We appreciate your business and thank you for choosing Ford of Port Richey.

April 29, 2022

Unfortunately my vehicles AC quit working again after two weeks of working on it. I understand that things do happen that are unexplainable. I was ok with that. However, my service advisor would not call me More

by terrybeyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wollak
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Ford of Port Richey responded

Thank you for taking the time to leave us a review. Please let me know if the issue was resolved or not at ccalle@fordofportrichey.com We appreciate your business and thank you for choosing Ford of Port Richey.

April 29, 2022

Service Dept was terrific in getting my new Maverick back on track after taking a rock to the windshield. More

by Fozcycle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Javage
Apr 30, 2022 -

Ford of Port Richey responded

We are glad that the service department was able to get your Maverick back out on the road quickly. Thank you for taking the time to leave us a review. We appreciate your business and thank you for choosing Ford of Port Richey.

...
133
...