Ford of Port Richey - Service Center

I took my 2015 Focus into Service to look at the transmission's poor acceleration. They found what was wrong, under warrantee repaired it and got me a rental while it was in the shop. transmission's poor acceleration. They found what was wrong, under warrantee repaired it and got me a rental while it was in the shop. More

Service going above and beyond like no other! Brought in my 98 Crown Victoria with the turn signal and hazard lights not working, after explaining my urgency to repair this vehicle 3 days prior to Brought in my 98 Crown Victoria with the turn signal and hazard lights not working, after explaining my urgency to repair this vehicle 3 days prior to having surgery and the need of having it "Road Ready"for my wife to use, Steve quickly contacted Chris explained the urgency and had him diagnose the problem to a non stocking part at the present time but had the assistance of Randy in parts to make sure said part would be in overnight and ask Chris to temporally fix it for me to use the vehicle until the part would arrive next day. I returned 2 days later approximately at lunch time, meet Chris who told me that part was is and in a very caring way asked how I was feeling? After seeing me limping and told me he would skip lunch and go to work on it immediately so I would not have to wait a long period of time due to my present condition. This proved to me that your technician no only can care about your vehicle condition but your needs based on your condition as well. Steve, Chris and Randy could not replace my worn hip or help the tremendous pain I was going thru but they went above and beyond to repair my car and gave the piece of mind that it would serve its purpose for my need in the days to come so my wife could travel safely back and forward from home to the Hospital. This is going the extra mile to cater for a customer in need! Thank you guys. More

Scheduled Service and an Unexpected Repair When we bought my wife's 2018 Fusion from Ford of Port Richey a year ago, we also purchased the extended warranty including all regular maintenance fo When we bought my wife's 2018 Fusion from Ford of Port Richey a year ago, we also purchased the extended warranty including all regular maintenance for 85,000 miles. We dropped her car off for the 20,000 mile service which was completed on Wednesday. When we went to get her car, I asked if they could check the batteries in my 2015 F-350 pickup if I left it there overnight. Steve assured me that they would check it out and replace the batteries if necessary, but the batteries were probably out of warranty. I agreed that 5 year old batteries should be replaced, and agreed to pay for the new ones if necessary. I received a text message later that evening that the truck was ready, and that I could pick it up at my leisure. Overall, we had 2 great experiences back to back. More

Steve in your service department is the reason that drive from Groveland to have my car serviced when I could go to Ford of Clermont 8 miles away. from Groveland to have my car serviced when I could go to Ford of Clermont 8 miles away. More

Everyone in there is so nice and friendly. Tony took very good care of me and Ronda at the front desk is also very sweet. good care of me and Ronda at the front desk is also very sweet. More

I cant tell you how thankful I am for nathanial in the service department, he did everything he could to make sure my car got back on the road. service department, he did everything he could to make sure my car got back on the road. More

Was servied by sales repair great Lady Toni always takes gre 2nd Ford love it great place . Tony takes great care for me .there is always coffe popcorn sometimes doughnuts. They are always busy so you must wait 2nd Ford love it great place . Tony takes great care for me .there is always coffe popcorn sometimes doughnuts. They are always busy so you must wait your turn. More

Very fast service. Good deal on oil change. Awesome waiting area with lots of free goodies. Excellent location which is very close to where I live. waiting area with lots of free goodies. Excellent location which is very close to where I live. More

Oil change Always treated with courtesy. There is a consistency of repair service agents that handle the check in. The data on my car, repairs and service, is Always treated with courtesy. There is a consistency of repair service agents that handle the check in. The data on my car, repairs and service, is available and serves as a history for service updates. More