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Forest Lane Chrysler Dodge Jeep Ram

Dallas, TX

4.5
320 Reviews

2536 Forest Lane

Dallas, TX

75234

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Showing 320 reviews

April 08, 2024

Aime Gomez was a great advisor. Very friendly and knowledgeable of the services offered by Chrysler. She got me in for an oil change on Saturday and it was done in no time. I apprec More

by drfreeman39120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gomez, Aime
March 16, 2024

Dana was very helpful. And after the sale he was able to put me in touch with a manager that helped me fix the small issue I had with the soft top ! Joe was even more amaz More

by NanciTexas
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dana
Mar 29, 2024 -

Forest Lane Chrysler Dodge Jeep Ram responded

Nanci, it was our pleasure to assist you! Thank you so much for sharing this stellar feedback for Dana. We appreciate your support and hope you love your new vehicle for much time to come! :) - The Team at Forest Lane CDJR

February 03, 2024

Mario is the best! ! We’ve bought our last 4 cars with him, and couldn’t be happier! Highly recommend Forest Lane CDJR and Mario. More

by Daniel Arriaga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Arturo
Feb 06, 2024 -

Forest Lane Chrysler Dodge Jeep Ram responded

Daniel, thanks a million for sharing these kind words for Mario! We appreciate you selecting us to assist you in all 4 of your vehicle purchasing journeys, and we look forward to serving you again next time. Congratulations and happy cruising! :) - The Team at Forest Lane CDJR

January 29, 2024

Went to purchase a grand Cherokee Tony our sales guy was great from start to finish he explained everything so well would def recommend for your next car purchase! More

by Selena Huerta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony, Brandon & Juan
Feb 02, 2024 -

Forest Lane Chrysler Dodge Jeep Ram responded

Selena, thanks a million for the stellar review! Tony is awesome and we will be sure to pass your kind words along to him. Enjoy your new vehicle and please let us know what we may assist with going forward! :) - The Team at Forest Lane CDJR

January 15, 2024

The transaction went very smooth and very impress the way this dealer handle very professionally. More

by khuevue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Arturo
Feb 02, 2024 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thank you for sharing this wonderful feedback for our team! It means the world to have your support and we look forward to seeing you again next time. Congratulations on your new vehicle! :) - The Team at Forest Lane CDJR

December 19, 2023

Real professional. Mario was awesome. Quick and easy. We got to my price in 10 minutes and had my truck the next morning. It was detailed and fueled up. He came to pick More

by Jared
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Arturo
Dec 21, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Jared, that is fantastic to hear! We want all of our clients to have an experience worth bragging about, so it makes us proud to see this glowing review for Mario. Thank you so much for the friendly feedback and congratulations on your new Ram! :) - The Team at Forest Lane CDJR

November 22, 2023

John sold me a Jeep Cherokee during Thanksgiving holiday. He was awesome. I don’t like to shop for vehicles, so he provided us with all the info we needed before I arrived and processed as much as he could u More

by Kelsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Phan
Dec 21, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Thanks so much for the kind words, Kelsey! We are delighted to see that John went above and beyond to deliver an impeccable buying experience for you. Congratulations on your new Jeep Cherokee, we hope you have been loving it! :) - The Team at Forest Lane CDJR

October 16, 2023

xxxx. Reneged on deal made today on 2016 Lexus RX450h with Jason Pena and Connor Henkel. I accepted the manager's price. Jason took a credit application fr More

by chuck.sutter.7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Pena and Connor Henkel, Mario Arturo
Oct 20, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Chuck, thank you for sharing your thoughts. To begin, we sincerely apologize that you did not have a stellar experience with us. Situations like this are always difficult for our team to face; we have two clients interested in the same vehicle at the same time, and only one of them will be able to purchase it. We want to ensure a fair and honest transaction for each of our clients, and because we received the other party's deposit first, we had to honor their desire to purchase this vehicle. We understand how frustrating this is, and we realize that this has caused an inconvenience for you. Per our records, the deposit has been refunded for you, and your credit was never actually pulled due to this working out in the way that it did. I would appreciate the opportunity to discuss these concerns with you and provide a little more clarity on this situation, so I invite you to contact me directly at Connor.Henkel@flcdjr.com when your schedule permits. Thank you again and I look forward to hearing from you soon. - Connor Henkel, Assistant Sales Manager

October 02, 2023

The ABSOLUTE BEST experience buying a car I have ever had. Jason Pena (sales) and Kareem Kusez (finance) were professional, honest, courteous, and friendly. I believe I made a new friend in Kareem; this More

by smith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Pena, Kareem Kusez
Oct 20, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Smith, thanks a million for giving us the opportunity to serve you! We are thrilled to see that Jason and Kareem went above and beyond to deliver an impeccable buying experience, and we will be sure to share your kind words with them. We hope you love your new Jeep for years to come, and we encourage you to reach out if there is anything you need down the road. Congratulations and happy cruising! :) - The Team at Forest Lane CDJR

July 31, 2023

the whole team went beyond what you would expect to get me the car I wanted, at a great price and exactly when I needed. John was absolutely great, and the manager and the financial team were always on my More

by Marco Prado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
john Phan
Aug 17, 2023 -

Forest Lane Chrysler Dodge Jeep Ram responded

Marco, we're grateful for this positive note of recommendation for our team! Thank you for selecting us to assist with your vehicle purchasing needs. We will be sure to pass this along to John, and we hope you love your new Jeep more and more each day. Congratulations and happy motoring! :) - The Team at Forest Lane CDJR

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