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98 Reviews of Fort Mill Hyundai - Service Center
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March 06, 2024
I appreciate the kind words and accurate service that Tom provided on my warranty service repair for the 2019 Tucson. It's wonderful to actually have kind and understanding service department to deal with at provided on my warranty service repair for the 2019 Tucson. It's wonderful to actually have kind and understanding service department to deal with at this dealership starting with Tom. I can see that Tom is a great asset to the service department. And once again, thanks for your prompt and courteous services provided. More
by Todd Scruggs
Employees Worked With
Helpful June 20, 2023
Tom Furey always makes my service appointments fast and easy. Tom is very personable and I appreciate the care he takes to make sure all issues are addressed. easy. Tom is very personable and I appreciate the care he takes to make sure all issues are addressed. More
by marybethjoyce57
May 17, 2023
I purchased the Hyundai Palisade (from another dealer) because I preferred the touchscreen/navigation graphics compared to others in its class. The 3-part screen & the navigation system were better than c because I preferred the touchscreen/navigation graphics compared to others in its class. The 3-part screen & the navigation system were better than competitors. The navigation graphics were better than the Apple CarPlay system that I had on previous vehicles. I paid $1,250.00 for the navigation graphics/touchscreen system. I also paid $1,936.00 for an extended warranty to protect the sophisticated electronics. When I brought my car into Ft. Mill Hyundai for service, I was told my navigation system needed updating. On 4/5/23, Ft. Mill Hyundai eliminated the 3-window screen feature & downgraded the navigation screen graphics. When I complained after the damage was done, I was told that many customers are unhappy about the update & there’s nothing they can do. Per corporate Hyundai, this service department told her if I didn't like it, to “call the Better Business Bureau. “ They changed the entire system's form and function. Ft. Mill Hyundai destroyed the system. I’ve had 13+ phone calls & 6+ emails with Hyundai employees trying to resolve this. I still don’t have a resolution. The service manager , Tony, was rude. Hyundai has failed warranty obligation on this vehicle. More
by Dissatisfied
February 27, 2023
My car paint was damaged. ..where is the....you will make it right on the last review? When are you going to make it right? I'm waiting! 803-203-1463! ..where is the....you will make it right on the last review? When are you going to make it right? I'm waiting! 803-203-1463! More
by Nurse A
Employees Worked With
Tony
November 01, 2022
I had an unexpected nail in my tire. Fort Mill Hyunday took care of me in one day, despite my not having an appointment. They got the tires replaced and my car back to me in a single d Fort Mill Hyunday took care of me in one day, despite my not having an appointment. They got the tires replaced and my car back to me in a single day, thereby minimizing the inconvenience and problems of not having my car. More
by tfniv
Employees Worked With
David Kilmer
September 14, 2022
I took my car in for warranty work because the driver's side switch for the front passenger window wasn't working. Originally they were just going to evaluate the problem to order parts, but since they had side switch for the front passenger window wasn't working. Originally they were just going to evaluate the problem to order parts, but since they had a driver's side switch cluster in stock, the repair was completed while I waited. Juan, my service advisor, had me in and out in about 60 minutes or so. More
by Alabama Paul
Employees Worked With
Juan
August 19, 2022
Tom in the service department is wonderful. Hee always makes sure to get me in and out of there so I’m not stuck waiting for several hours for service. On Monday I had to take my Palisade in fo Hee always makes sure to get me in and out of there so I’m not stuck waiting for several hours for service. On Monday I had to take my Palisade in for a navigation update, questionable steering wheel noise, and an oil change. Tom worked it out to give me a loaner! Brought it back the next day and my car was as good as new. He even gave me an online discount for the oil change. If you are in need of service, go see Tom. He’ll take great care of you! More
by kbaltzersen
Employees Worked With
Thomas James Furrey
