Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Fort Myers INFINITI

Fort Myers, FL

4.8
1,574 Reviews
Call Dealership (239) 344-7058
View Awards

14990 S Tamiami Trail

Fort Myers, FL

33912

Directions

By Type

1,574 Reviews of Fort Myers INFINITI

November 26, 2024

Excellent service from beginning to end as usual. Vehicle was clean and ready to go when promised. More

by deputydwty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
Report | Print
Nov 29, 2024 -

Fort Myers INFINITI responded

Hello, thank you so much for your kind words about your experience here at Fort Myers INFINITI. We try every day to satisfy our customers and it’s always nice to know when we succeed.

November 26, 2024

Very responsive to customer needs in purchasing and follow up with a lease or used car More

by bdowling1618
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Mayer, Paul Khin
Report | Print
Nov 28, 2024 -

Fort Myers INFINITI responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 26, 2024

Zack Irwin is the best. Gets me and my car in and out as soon as he can. Always willing to work with me, whether it be the valet service, a loaner or picking up after hour More

by mattirwin712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Irwin
Report | Print
Nov 29, 2024 -

Fort Myers INFINITI responded

Hello, we are pleased to hear of your experience with us here at Fort Myers INFINITI. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 26, 2024

Service is the best. Rick Libby always on point. Everything perfect. Always on time and car returned in A1 condition More

by DONNELLY.VIRGINIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
Report | Print
Nov 29, 2024 -

Fort Myers INFINITI responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Fort Myers INFINITI and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 24, 2024

Zach in service was good. However I wasn't happy with the services I was provided and had to wait 3 days. They made a mess inside of my white interiors of my car which i sent More

by Kevin Grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Irwin
Report | Print
Nov 27, 2024 -

Fort Myers INFINITI responded

We are sorry to learn that your visit to Fort Myers INFINITI did not live up to your expectations. Although we are not used to getting reviews like this, we take them seriously and would like you to know that if you give us the chance, we will do everything possible to make it up to you. We regret to hear that we failed to provide you with the quality service you deserve. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give Us call at (239) 432-5535 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

November 23, 2024

Charging over MSRP for parts along with a $259 an hour labor is about as bad as it gets. I understand businesses must make money, but this is the most overpriced service department I’ve ever used. I will More

by aisaitta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emmanuel Vazquez
Report | Print
November 23, 2024

The salesman was very knowledgeable and easy to talk to made the process enjoyable and productive. Your financial advisor was also great. Nice experience altogether. More

by Enrique Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I can’t recall the name of the salesman a young guy originally from Cuba. , Paul Khin
Report | Print
Nov 25, 2024 -

Fort Myers INFINITI responded

Hi Enrique, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

November 23, 2024

Very enjoyable experience. Armond and Walter were very nice and fun to work with. They kept things moving along. More

by jbarnhart
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Armond , Walter Dolan
Report | Print
Nov 25, 2024 -

Fort Myers INFINITI responded

Hi, thank you so much for your feedback about Fort Myers INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!

November 22, 2024

I used the valet service option for the first time and I found it very convenient. I'm always satisfied with the service at this dealer. More

by JACKIEBIDWELL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby, Adriana VanBuren
Report | Print
Nov 25, 2024 -

Fort Myers INFINITI responded

Hi, thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 22, 2024

Rick Libby was thorough and very professional. As always he made sure I got every question I asked answered. Rick is a tremendous asset to Infinity. More

by RGarciasb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Libby
Report | Print
Nov 25, 2024 -

Fort Myers INFINITI responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

1
...
12
13
14
...
158