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Fort Wayne Toyota

Fort Wayne, IN

4.3
1,154 Reviews
When you work with Fort Wayne Toyota’s team of experts you aren’t just working with just one dealership, you’re working with a team of dealerships with over 40 years of experience! If you're looking for a new Toyota? We can help you find it. If you're looking for something else we will find a vehicle with the exact options you want and need. As a Toyota dealer servicing the Fort Wayne area, we offer superior customer service along with a variety of great amenities that set us apart from other area dealerships:
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5900 Illinois Rd.

Fort Wayne, IN

46804

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Showing 1,154 reviews

June 13, 2022

Great dealership. Honest, trustworthy, helpful, etc. always seems to go above and beyond to help you. More

by Ndogg74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hooper
Jun 14, 2022 -

Fort Wayne Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota Lexus.

June 13, 2022

I like how professional, polite, and dedicated to exactly what is needed for my needs and car. More

by STEVEG11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : MIchael Smith, Lamont
Jun 14, 2022 -

Fort Wayne Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Fort Wayne Toyota Lexus. Please don't hesitate to reach out if you need anything else.

June 13, 2022

Michael Smith was an exceptional salesman. He was very professional and knowledgeable. He answered all my questions even outside of work hours. I really appreciated his transparency with prici More

by Kay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Fort Wayne Toyota responded

Thank you, Kay, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Michael here at Fort Wayne Toyota Lexus.

June 07, 2022

A little more expensive than expected but good service. All my requirements for my vehicle were met. More

by Michael Murrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
Jun 08, 2022 -

Fort Wayne Toyota responded

It has been a pleasure serving you, Michael. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Toyota Lexus!

June 06, 2022

Great service and good customer service people are very friendly fast and clean service and good waiting room More

by GRICELDASARINAKIMBRIEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Fort Wayne Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 06, 2022

Gabby called me so I felt she wanted our business. We got the perfect car for our needs. More

by PPCOOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby
Jun 06, 2022 -

Fort Wayne Toyota responded

Congratulations on your new vehicle! We are so glad that Gabby had the opportunity to work with you, and that she and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

June 06, 2022

Would have been 5 star except for the excessive cost of labor. Our only real complaint. More

by Daniel S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Goldsworthy
Jun 06, 2022 -

Fort Wayne Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 04, 2022

My experience at Fort Wayne Toyota and Lexus was okay at best. The entire process was extremely painful to say the least. The people working there were nice enough, but I kept having issues with getting the More

by K.SHULTZ0109
Recommend Dealer
No
Employees Worked With
Rigo
Jun 09, 2022 -

Fort Wayne Toyota responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 04, 2022

Great service and deals! The salesman’s are very nice and answered all questions. The dealership works with prices very well to accommodate your limits . More

by RYANSCHAPER10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Burton
Jun 06, 2022 -

Fort Wayne Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota Lexus.

June 04, 2022

My wife, daughter and I came to the dealership shortly before they closed with the intent to just look. But the honesty and openness of the gentleman we talked to was a first in our car dealership experie More

by JDP2K8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Garcia
Jun 06, 2022 -

Fort Wayne Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Fort Wayne Toyota Lexus are glad to have you as a customer.

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