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Fort Wayne Toyota

Fort Wayne, IN

Overview
Employees
Reviews
Vehicles
4.3
1,154 Reviews
When you work with Fort Wayne Toyota’s team of experts you aren’t just working with just one dealership, you’re working with a team of dealerships with over 40 years of experience! If you're looking for a new Toyota? We can help you find it. If you're looking for something else we will find a vehicle with the exact options you want and need. As a Toyota dealer servicing the Fort Wayne area, we offer superior customer service along with a variety of great amenities that set us apart from other area dealerships:
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5900 Illinois Rd.

Fort Wayne, IN

46804

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Showing 1,154 reviews

June 04, 2022

Have had great experiences with this dealership . Will continue to use them to meet all my auto needs More

by CNELSON180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2022 -

Fort Wayne Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael met your expectations. Thank you again for choosing Fort Wayne Toyota Lexus, we look forward to having you as one of our valued customers for many more years to come!

June 03, 2022

We had the best experience with Alex McGrew. Highly recommend this dealership and Alex for your vehicle purchase needs. More

by Welsh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Mcgrew
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Jun 06, 2022 -

Fort Wayne Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Alex and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 03, 2022

I was happy to get my car in on the day I called and it was completed within a good time frame. The only thing is my car wasn't washed which I know is normally done in good weather so I was disappointed a More

by LYNN.HAIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure who I talked to.
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Jun 06, 2022 -

Fort Wayne Toyota responded

Lynn, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fort Wayne Toyota Lexus.

June 02, 2022

Great staff. Best service. Always go here service. Thanks for taking care of me and my car! More

by SYLVIA330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jun 02, 2022 -

Fort Wayne Toyota responded

Thank you, Sylvia. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 02, 2022

First time there and they treated me like I had been a customer for life More

by TAYLORMATTHEW226
Recommend Dealer
Yes
Employees Worked With
Keith Schendel
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Jun 02, 2022 -

Fort Wayne Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Fort Wayne Toyota Lexus!

June 02, 2022

I have been a patron for many years. 90% of the staff have been great to work with. I have a relative who worked in office management who initially set me up to buy a car there. More

by ka_stewart2000
Recommend Dealer
Yes
Employees Worked With
Jason in service area
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Jun 02, 2022 -

Fort Wayne Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 01, 2022

Kris in the service area greeted me and quickly went over my service request and explained how long it would take. She directed me to the waiting area and sent me a text while waiting, asking if there is an More

by DENNIS79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris
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Jun 02, 2022 -

Fort Wayne Toyota responded

Dennis, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 31, 2022

The staff was very accommodating, knowledgeable, and business friendly. They were also very attentive and responded appropriately. A very nice experience. More

by BILLROBERTS
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Bradford, Trey Ressler
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May 31, 2022 -

Fort Wayne Toyota responded

Bill, We are very happy to hear Austin and Trey provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 30, 2022

I was mostly pleased with them, however, they did not ask or offer to demonstrate the features of the vehicle that I purchased so it has been a little difficult to figure out how to connect to the audio syst More

by SANDY50310
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
James Hooper
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May 31, 2022 -

Fort Wayne Toyota responded

Providing a positive experience is our top priority, Sandy, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please feel free to reach out directly. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns.

May 29, 2022

I have been coming to this dealer for some time and I have always been treated very well. They are always very helpful and respectful. More

by CAROLSTOPHER08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Bennett
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May 31, 2022 -

Fort Wayne Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Fort Wayne Toyota Lexus!

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