Foss Motors Inc
Exeter, NH
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128 Reviews of Foss Motors Inc
Horrible service. Insurance company sent my vehile there. Service department tried to put the bill on me. State Farm Insurance paid the bill. They still have a key to Insurance company sent my vehile there. Service department tried to put the bill on me. State Farm Insurance paid the bill. They still have a key to my vehichle. Tried to hold my vehicle hostage. Whouldnt take a go-cart there. More
Great customer service. Big selection salesman very professional and informative easy process from start to finish that’s all I have to say nice working with you Big selection salesman very professional and informative easy process from start to finish that’s all I have to say nice working with you More
My Sales Rep Matt was very helpful every step of the way and we closed the deal and was able to drive my jeep home the very same day. Thank you to everyone at Foss Motors for making it a reality. and we closed the deal and was able to drive my jeep home the very same day. Thank you to everyone at Foss Motors for making it a reality. More
We saw a vehicle we liked. We where shown this vehicle and drove it. The time it took to complete this purchase was amazing and easy. Laid back and no pressure We where shown this vehicle and drove it. The time it took to complete this purchase was amazing and easy. Laid back and no pressure More
I see a lot of good reviews from customers on new car, truck sales but my experience with the Foss Motors Service department was not a good one. I had a tailgate sensor light on my Jeep Wrangler that woul truck sales but my experience with the Foss Motors Service department was not a good one. I had a tailgate sensor light on my Jeep Wrangler that wouldn't go off. I dropped the Jeep off and was surprised to receive a call a half hour later. The Service Admin. told me the technician found the problem which was a pinched wiring harness that cut thru some of the wires. Not so bad so far. However when I asked how much it would cost to fix it I was told $700!! I was very surprised to hear that amount for some crushed wires, but not knowing how bad it was I asked for the Service Admin. to send me a couple of pics of the damage and a breakdown of the costs. According to the Service Admin. this repair pictured would take a Certified Foss Technician 4 hrs. to repair. When I went to pick up my vehicle I talked to the Service Manager Ben to try to give him an opportunity to explain how this repair could possibly take 4 hrs. to repair. He could not and only confirmed what I knew that the wires would need to be stripped back, soldered and heat shrunk together. I will let you be the judge on the level of effort needed to fix this, but I plan on doing this repair myself this weekend and can guarantee you it will not take me more than an hour to do not close to the 4 hrs. quoted. Therefore, I'm writing this review to warn others to beware of Foss Motors Services Dept. who will gouge you on labor hours for service repairs to your vehicle. I will not be back there ever and do not recommend anyone else go there either. More
They went out of there way to accommodate us, by getting the exact car we wanted from another dealer. The whole process was great, will be back again in the future the exact car we wanted from another dealer. The whole process was great, will be back again in the future More