Frank Brown Auto and Truck Ranch

The sales person Julio is a good guy everybody else about your dealership is lacking especially in your service department. I bought a 2024 Dinali pick up and the computer went out within three days or four your dealership is lacking especially in your service department. I bought a 2024 Dinali pick up and the computer went out within three days or four days so I called your dealership to please have them fix it. They said they can get through for a week that is complete bull hockey when somebody buys a truck and you have to wait for them to fix it Truck buyers or any other person to purchase brand new vehicles should be able to get their vehicle in right away, but not at Frank Brown. It will be the last time I buy a vehicle from Frank Brown. I buy lots of vehicles but the good thing about it is The dealership right down the road fix it for me so they’ll be giving them my business from now on. More

Nice people sold me a vehicle with a bad transmission took it for a service transmison on the third of November fourth of November transmission started vibrating and blew the fluid out the back all ov took it for a service transmison on the third of November fourth of November transmission started vibrating and blew the fluid out the back all over the Yukon and my boat bought the Toulon 2 weeks befor still has dealer tags haven’t made the first payment yet I will not buy another vehicular from your dealership again very disapointed More

Takes to long to get service in and work completed does not take appointments to schedule work not take appointments to schedule work More

Man your price for an oil change seems kinda high. May have to go elsewhere next time. May have to go elsewhere next time. More

I usually receive good service on my cars, but this time was not a good experience. was not a good experience. More

Very disappointed when I arrived to pickup vehicle. It should not have been presented to be complete. It should not have been presented to be complete. More

Look I’m not trying to be rude. Sammy in the service department is super nice! Calls with updates but my truck sat there for a month or more and I spent close to $600 to have a truc Sammy in the service department is super nice! Calls with updates but my truck sat there for a month or more and I spent close to $600 to have a truck fixed and it still isn’t fixed. All of the service lights came back on a a few miles down the road. Like I said Sammy is great. It’s a little frustrating to take my truck to a GMC dealership and them not know how to fix it. More

The worst decision I’ve ever made buying a car from here . Shortly after my purchase the salesman was in the hospital if he even was . I noticed the paint peeling off the drivers door . I could never get he . Shortly after my purchase the salesman was in the hospital if he even was . I noticed the paint peeling off the drivers door . I could never get help from anyone . Now all the panels are peeling . The worst place I’ve ever done business with . After they take your money they are done with you . More

Terrible experience. I had two batteries replaced. The representative wouldn’t make any effort to determine if they should have been in warranty. I believe they should ha I had two batteries replaced. The representative wouldn’t make any effort to determine if they should have been in warranty. I believe they should have been. It castle over $600. I won’t be going Back to this dealer. More

The Lack of communication is frustrating for the customer and could be avoided. Won’t be going back and could be avoided. Won’t be going back More