Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Fast oil change service Everyone is always so nice and I never have to wait too long for services to be completed. They take time to talk and don’t just rush you along. Everyone is always so nice and I never have to wait too long for services to be completed. They take time to talk and don’t just rush you along. More
Recall work I have been very satisfied with the decision to use Frank Brown Auto for my purchase and with the work of the shop. They are prompt and efficient. I have been very satisfied with the decision to use Frank Brown Auto for my purchase and with the work of the shop. They are prompt and efficient. More
Outstanding! Working with this dealership was a pleasure. A friend of mine recommended I look into a Honda similar to the one he owns. I followed through with him Working with this dealership was a pleasure. A friend of mine recommended I look into a Honda similar to the one he owns. I followed through with him and checked it out. I was treated extremely well and give an opportunity to try the one car that I was interested in. Within days after the purchase I took the car on a 2500 mile round-trip helping a friend of mine move to a different state. Every once in a while I contacted Phil to help me figure out something I couldn’t find easily and he was right there to assist over the phone. Very nice. More
Oil change I’ve been bringing my car for over 6 six years and also satisfied. I’m a single mom and the men there have always made me feel comfortable and not tak I’ve been bringing my car for over 6 six years and also satisfied. I’m a single mom and the men there have always made me feel comfortable and not taken advantage of. More
The salesman failed to explain the features of Honda CRV LX. I am a first timer lady driver and it was not explained to me that the model I bought dies not have a sensing if I will be hit by any ibhect. I sm afr I am a first timer lady driver and it was not explained to me that the model I bought dies not have a sensing if I will be hit by any ibhect. I sm afraid to drive and regret it. Also, I waited from 2 pm to past 6 pm for tecsalemwn to process the papers thay they did not even offer any water nor a ciffee while waiting. I did not have the chance to revuew the features because I was convinced yo buy the promo price which it did nit naje any difference of pyrchasing a Toyota RAV More
Perfection in a Hurry When I arrived for my appointment I was met by a friendly face and informed that an oil change and inspection would take one hour and ten minutes. 45 When I arrived for my appointment I was met by a friendly face and informed that an oil change and inspection would take one hour and ten minutes. 45 minutes later I was out of the door a happy man, More
Best car buying experience I love working with Frank Brown. David Wilde and the team provided the most amazing experience buying a vehicle. This is my 2nd time with them. I'd re I love working with Frank Brown. David Wilde and the team provided the most amazing experience buying a vehicle. This is my 2nd time with them. I'd recommend them every time. More
Maintenance service I called the day before to schedule my visit. I took the Pilot in and Dean greeted me with papers in hand for what I had told him was needed. Within 1 I called the day before to schedule my visit. I took the Pilot in and Dean greeted me with papers in hand for what I had told him was needed. Within 10 minutes I was on my way to work in there complimentary shuttle. Dean called at noontime and let me know the Pilot was ready and gave me the total over the phone. It was just as expected. Everything went smoothly and I appreciate there being conscious of my time. Great experience! More
Oil change Staff checking in the vehicle and checking me out, especially Terry, were knowledgeable, friendly, and helpful. My oil change was done in a timely ma Staff checking in the vehicle and checking me out, especially Terry, were knowledgeable, friendly, and helpful. My oil change was done in a timely manner. More
Great people and quality service! Great deal on the Yukon! Everyone from the sales, to financing was eager to help as much as possible! Best car buying experience with Frank Brown! Great deal on the Yukon! Everyone from the sales, to financing was eager to help as much as possible! Best car buying experience with Frank Brown! More