Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Great service! Never had any interaction with Frank Brown. I received a recall notice on my truck and contacted them to get it taken care of. From my first call, to Never had any interaction with Frank Brown. I received a recall notice on my truck and contacted them to get it taken care of. From my first call, to picking up my truck because recall was taken care of was smooth and easy. They have amazing customer service and made the entire process quick and painless. They earned my business and I will definitely contact them when I am in the market for another vehicle. More
Easiest experience I've ever had purchasing a vechicle. Andrew Gutierrez listened to what I wanted and found the perfect fit for me. The CR V checked off all of the boxes I was looking for plus more. I w Andrew Gutierrez listened to what I wanted and found the perfect fit for me. The CR V checked off all of the boxes I was looking for plus more. I would come to Frank Brown again and I would recommend Andrew highly. More
Efficient but thorough service every time I trust Frank Brown to be thorough but efficient with time. They don’t try to fix things that aren’t broken. They’re friendly and helpful. I trust Frank Brown to be thorough but efficient with time. They don’t try to fix things that aren’t broken. They’re friendly and helpful. More
Great experience and service I needed new tires for travel and this dealership was ready in a couple of days to assist me. I love the service received and the overall customer ser I needed new tires for travel and this dealership was ready in a couple of days to assist me. I love the service received and the overall customer service experience. More
Very helpful and friendly Worked with me until we found the right vehicle for me. Thanks so much for your patience. I am very happy with my Honda Pilot. Worked with me until we found the right vehicle for me. Thanks so much for your patience. I am very happy with my Honda Pilot. More
Excellent Service We went for an oil change with our Honda CRV 2018.We were there at 8am and it only took less than an hour.Excellent service!would recommend! We went for an oil change with our Honda CRV 2018.We were there at 8am and it only took less than an hour.Excellent service!would recommend! More
Service This was my first time in for service on my GMC Arcadia. I was due for an oil change which I got, also my tires were rotated that day. I didn’t expec This was my first time in for service on my GMC Arcadia. I was due for an oil change which I got, also my tires were rotated that day. I didn’t expect that but was glad service manager took care of it. Personnel was very friendly and helpful .Thank you More
Friendly Staff Very friendly and polite staff who stayed late to ensure I was able to get the vehicle I wanted without the need to return another day. Very friendly and polite staff who stayed late to ensure I was able to get the vehicle I wanted without the need to return another day. More
Oil change and tire rotation Was fast and friendly , explained everything they did to the car clearly. Had a nice waiting room to sit in while they did the work! Was fast and friendly , explained everything they did to the car clearly. Had a nice waiting room to sit in while they did the work! More
company recall service center not open on weekends. i work out of town. when i took Odyssey, they didn’t have the parts or recall repairs. also asked about fluid service center not open on weekends. i work out of town. when i took Odyssey, they didn’t have the parts or recall repairs. also asked about fluid replacements. !! $773 !! no way. will find a local mechanic. More