Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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first oil change I took my 2019 Pilot in for its first oil change. While there, I was also asked if I wanted to have the upgrade on my audio system installed. Everyt I took my 2019 Pilot in for its first oil change. While there, I was also asked if I wanted to have the upgrade on my audio system installed. Everything was done very professionally. More
The best dealership that I have ever had the pleasure to wor The silver person that show my truck to me was one of the best there is Frank Brown Frank BrownShould be very proud of JR he is one of the best thank The silver person that show my truck to me was one of the best there is Frank Brown Frank BrownShould be very proud of JR he is one of the best thank you JR More
Excellent Professional honest friendly competent are words I would use to describe my experience with the dealership. I will definitely recommend the dealership Professional honest friendly competent are words I would use to describe my experience with the dealership. I will definitely recommend the dealership to friends and family. More
The Best. Very nice and helpful person and they are not pushy and they work very fast to get you the vehicle that you need and want. I would definitely recomme Very nice and helpful person and they are not pushy and they work very fast to get you the vehicle that you need and want. I would definitely recommend this place. More
Oil change Your met at service department with great attitude. They Listen to your needs and will go out of their way to accommodate them. I always recommend yo Your met at service department with great attitude. They Listen to your needs and will go out of their way to accommodate them. I always recommend your service and to speak with Ronnie. More
Catalytic converter issue The check engine light was on. Took truck in for diagnosis and found out it was the catalytic converter. It took two days to get diagnosis. Then it to The check engine light was on. Took truck in for diagnosis and found out it was the catalytic converter. It took two days to get diagnosis. Then it took two weeks to get fixed. I was not given the option for another vehicle. This part was under warranty. Was told due to a strike for the manufacturing of parts it was going to take a while to get fixed. They did not have any idea when the part would come in. I don’t think this is acceptable. I was having to call on daily basis to get information. More
Tires rotate and balance/ oil change. Great service , 5 star all the way. Would recommend them to others , in and out fast , don’t remember the names in service but they were great. Great service , 5 star all the way. Would recommend them to others , in and out fast , don’t remember the names in service but they were great. More
Oil change They always take care of me when I come get my car serviced. They’re on top of it don’t have that big of a wait and always tell me if I need something They always take care of me when I come get my car serviced. They’re on top of it don’t have that big of a wait and always tell me if I need something else done. More
Had oil changed and recall on my wife’s Tahoe Brandon Arthur did a great job! Very professional , always a pleasure to work with ,worked quickly and efficiently. He is the main reason for coming Brandon Arthur did a great job! Very professional , always a pleasure to work with ,worked quickly and efficiently. He is the main reason for coming to Frank Brown! More
Recall ps hose on 04 accord I was very happy to find out there was an open recall for the Power steering hose from Tony in service. I was very pleased with how quickly it was re I was very happy to find out there was an open recall for the Power steering hose from Tony in service. I was very pleased with how quickly it was repaired am I would recommend Frank Brown Honda to anyone who asks as a matter of fact I'll be Bringing my Honda Accord in for more work very soon. More