Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 4,093 reviews
Outstanding, as always Quick, well done, Friendly. Everyone works hard to make sure my needs and concerns are taken care of promptly, and I’m kept informed consistently. Quick, well done, Friendly. Everyone works hard to make sure my needs and concerns are taken care of promptly, and I’m kept informed consistently. More
Good o'l fashion service I took my daughters vehicle to have service. The staff at Frank Brown acknowledge me even while I waited for the service writer to write up a work ord I took my daughters vehicle to have service. The staff at Frank Brown acknowledge me even while I waited for the service writer to write up a work order. While paying out the customer service didn't stop there. The Staff was courteous and made me feel welcome. It's good to know that service like this still exists. Well done Frank Brown!! More
Great Service They made the processes very fast and efficient. They were friendly and made sure I understood the car and its features. Great place to buy my car. They made the processes very fast and efficient. They were friendly and made sure I understood the car and its features. Great place to buy my car. More
Dean owned my issue-thank you At the Frank Brown Honda service area, Dean is one of there service advisors. Dean asked me what the issue was and was able to immediately get a techn At the Frank Brown Honda service area, Dean is one of there service advisors. Dean asked me what the issue was and was able to immediately get a technician to check it out. They took action to get it taken care of and kept the vehicle overnight to complete. Thank you for caring. More
Amazing! I loved the way he treated us while he saw us in the lot. There was nothing less than treating nicely. Not once were they rude when we would be very a I loved the way he treated us while he saw us in the lot. There was nothing less than treating nicely. Not once were they rude when we would be very anticipated about are questions. More
My buying experience Ramon Constancio was my main reason for buying from you. He met me on the lot as I pulled up. He showed concern for what I was looking for. He was ver Ramon Constancio was my main reason for buying from you. He met me on the lot as I pulled up. He showed concern for what I was looking for. He was very knowledgable about all the vehicles and what each had to offer. He returned my calls promptly. He never tried to sell me something I did not want .he was very patient and made my buying experience easy and quick. No headaches and hrs. At the lot. I would recommend your dealership to others . And when I'm ready to purchase again. I will be shopping there. Ty RAMON. More
Great service Everyone was very professional taking care of the recall on my vehicle I was in and out within an hour, I would recommend frank brown to anyone and wi Everyone was very professional taking care of the recall on my vehicle I was in and out within an hour, I would recommend frank brown to anyone and will be getting another vehicle from them soon More
Visit on 9/27/19 Brooke’s CRV Everything was fixed as requested and communication was great! The technician explained what they were doing and walked us through what the most like Everything was fixed as requested and communication was great! The technician explained what they were doing and walked us through what the most likely sources of our problem might be. More
Oil change Fast and good service. Waiting time was minimal. I use their service all the time. Price is one of the Lowest in the town. Very reliable. Fast and good service. Waiting time was minimal. I use their service all the time. Price is one of the Lowest in the town. Very reliable. More
Great Service Always prompt and keep you informed. Easy scheduling, clean workplace, and a pleasure to work with. The price has been right this far, and they were o Always prompt and keep you informed. Easy scheduling, clean workplace, and a pleasure to work with. The price has been right this far, and they were on top of the recent recall. More