Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 4,066 reviews
Outstanding Very well in customer service. Nice and friendly. Very clean environment . Always answered my question with no hesitation. Alwan have been taken care Very well in customer service. Nice and friendly. Very clean environment . Always answered my question with no hesitation. Alwan have been taken care of with no grief More
Great customer service I went to get oil change and they were quick and customer service was amazing, I was told several vehicles ahead of me and it probably be 1.5 hour, bu I went to get oil change and they were quick and customer service was amazing, I was told several vehicles ahead of me and it probably be 1.5 hour, but it probably only took 30 minutes More
Expediant friendly job Fast friendly service didn't t have to wait for very long Waiting room clean and comfortable with tv s . Always very friendly when I call Fast friendly service didn't t have to wait for very long Waiting room clean and comfortable with tv s . Always very friendly when I call More
NICE, HELPFUL, QUICK AND EASY! EVERY ONE AT THE DEALERSHIP WAS FRIENDLY AND HELPFUL. WE WERE ABLE TO TEST DRIVE, LOOK AT AND THEN FINALLY CHOOSE A CAR WITHOUT TOO MUCH HASSEL. THE EVERY ONE AT THE DEALERSHIP WAS FRIENDLY AND HELPFUL. WE WERE ABLE TO TEST DRIVE, LOOK AT AND THEN FINALLY CHOOSE A CAR WITHOUT TOO MUCH HASSEL. THE PAPERWORK PROCESS WAS EVEN PRETTY PAINLESS AND QUICK! WE WILL RECOMMEND THIS DEALERSHIP TO OUR FRIENDS. More
2008 Honda Good job. I enjoyed the service offered. It was also good price for the service. The job was also done quite quickly. Thank you for the service. Good job. I enjoyed the service offered. It was also good price for the service. The job was also done quite quickly. Thank you for the service. More
I purchased a HR-V EXL. Everyone was very kind. We had a great experience purchasing this vehicle. Everyone was so helpful & patient. We never felt pressured. We have purchased several vehicles o We had a great experience purchasing this vehicle. Everyone was so helpful & patient. We never felt pressured. We have purchased several vehicles over the years, & this was the best experience. More
Good deal on a great car, with professional service. Dan Bryant and Michael Masri worked to find us what we needed and to give us a great experience. We came to see one vehicle and left with a different Dan Bryant and Michael Masri worked to find us what we needed and to give us a great experience. We came to see one vehicle and left with a different one that was better for us and our family. They were patient and diligent. More
Thank you J R Gilvin was extremely helpful with finding a Honda Civic hatchback for my wife and a GMC Sierra crew cab fo me. Thank you for such a nice exp J R Gilvin was extremely helpful with finding a Honda Civic hatchback for my wife and a GMC Sierra crew cab fo me. Thank you for such a nice experience shopping for a vehicle. More
Excellent customer service Everyone is always very helpful and informative on what’s going on with my vehicle. Service is always fast and simple. I would also like to mention te Everyone is always very helpful and informative on what’s going on with my vehicle. Service is always fast and simple. I would also like to mention terry he always has a smile on his face and willing to help and answer all questions, great customer service. More
Excellent Customer Service A couple of weeks ago I came by and Salesman Paul Vera helped me with test driving the Acadia. Paul was awesome he answered all my questions and didn A couple of weeks ago I came by and Salesman Paul Vera helped me with test driving the Acadia. Paul was awesome he answered all my questions and didn't pressure me. I am the type that hates to be pressured so this was very refreshing. In the end I did purchase a new Acadia and had an awesome experience with everyone at Frank Brown. Thanks to all that helped! More