Frank Brown Auto and Truck Ranch

Good work-timely manner I needed to bring my car in for an oil change about noon. I thought it might take a long time then.I asked for an estimate of how long it would take. I needed to bring my car in for an oil change about noon. I thought it might take a long time then.I asked for an estimate of how long it would take. He said 45 minutes—actually it was about 30 minutes even including the usual maintenance inspection More

Oil change Went in for an oil change. But just wanted to say that Ronnie always takes care of us with the upmost professionalism. Thank you again Went in for an oil change. But just wanted to say that Ronnie always takes care of us with the upmost professionalism. Thank you again More

Warranty Work My update would not go away from the radio screen and there was a squeak in the driver’s door window. Both were fixed and I am pleased with the work My update would not go away from the radio screen and there was a squeak in the driver’s door window. Both were fixed and I am pleased with the work More

No communication When I Dropped off the vehicle I Was told it would take 2 days to complete the repair. I ask about detailing the vehicle and was told they do not do d When I Dropped off the vehicle I Was told it would take 2 days to complete the repair. I ask about detailing the vehicle and was told they do not do details any more but the sign clearly said that they did. Brandon told me they were waiting on new signs. Then the wrong part was sent and a new one had to be ordered it came in on the following Monday. Brandon called and offered the loaner vehicle to us and I was excited about that. But it was given out to someone else I called that following Wednesday to find out the status and was told the skin was on and was waiting on paint. It took a total of two weeks to complete the repair and the only communication I received was to offer me a loaner vehicle that was not available. I then called Armando and ask him about the situation and he was very defensive and not very friendly. But did go check on the status of the repair and called and left me a voice mail at my request. I also ask to please speak to Brent about the whole situation and still have not heard from him. I am very disappointed in the whole experience and hope someone will fix this situation. I have always used frank Brown and am saddened about this entire experience. Thank you Stephen McCown More

Good Dealership The man that sold my truck was a Pro, good man he show me and answer all the questions. I’m happy that I make the best choice of getting my new truck The man that sold my truck was a Pro, good man he show me and answer all the questions. I’m happy that I make the best choice of getting my new truck here. More

Fast, friendly, dependable I’ve gone to Frank Brown for 2 years now and I’ve only had one problem. They see my tire light on and never fix the issue. But as for the oil change, I’ve gone to Frank Brown for 2 years now and I’ve only had one problem. They see my tire light on and never fix the issue. But as for the oil change, battery issues, and inspections, they’re great to go to. More

Great service Quick and friendly service. Was there for an oil change. Enjoyed some popcorn and a bottle of water while we waited. Terry was very polite and friendl Quick and friendly service. Was there for an oil change. Enjoyed some popcorn and a bottle of water while we waited. Terry was very polite and friendly. More

Great people to work with Working with the people at Frank Brown make the purchase worth it. They will work with you in anyway to get you in a car that you can afford without Working with the people at Frank Brown make the purchase worth it. They will work with you in anyway to get you in a car that you can afford without any pressure. This was the second purchase from Frank Brown I will return for a third . More

Excellent!! Everyone from the service department to Terry where you check out were very cordial and knew what they were doing. I would highly recommend your serv Everyone from the service department to Terry where you check out were very cordial and knew what they were doing. I would highly recommend your service department. Thank you for your service in taking care of my vehicle. More

(1) Oil change & (2) trunk latch loose. Tony Vierra was very courteous and was excellent in repairing & fixing the loose trunk latch. I appreciate Tony Vierra very much and I recommend him. Tony Vierra was very courteous and was excellent in repairing & fixing the loose trunk latch. I appreciate Tony Vierra very much and I recommend him. More