"2019 Jeep Grand Cherokee With 17,000 miles back window..."
2019 Jeep Grand Cherokee With 17,000 miles back window stop working. Charge me 250.00 dollars to plug it up. Plugin harness came loose and should have been covered under warranty. I also payed extra for extended Warranty when I bought the car. Dodge Corperation refunded me a check. Fletcher dodge will not stand by there warranty.
The salesman we encountered was very knowledgeable of the vehicles and prices of all the vehicles we had questions about. The finance department made us an amazing deal that we could not turn down. All around great experience at this dealership
Jimmy was laid back and a no pressure salesman. He went out of his way to get us lunch as we sat for a long time waiting on paperwork. Just came in to look at a Compass, ended up purchasing one because Jimmy was in it to win it!
Our salesman was Tyler, he and everyone at Frank Fletcher Dodge were fantastic to work with. I have bought many vehicles from different dealerships and I can honestly say that our experience at Frank Fletcher Dodge has to be the best by far. They went above and beyond to make sure we were satisfied. Will in financing was terrific as well! I am so glad we made the 75 mile drive to Frank Fletchers it was definitely worth it. I HIGHLY recommend Frank Fletcher Dodge! I will definitely buy from them again!
"Great customer service and great overall experience "
Dhiia was the salesperson taking care of me and he was awesome. He is the best I have dealt with. The dealership worked very hard to earn my business and get a deal worked up that I was comfortable with. They get 5 stars from me.