My favorite part... no pressure. None at all. I needed a new vehicle, bad. But I'm a very indecisive person. Michael King was more than patient with me. He was a saint. He stayed late for me and then came back early the next morning when I asked to go home and think about my decision. He was patient again with me when I changed my mind a million times on which vehicle I wanted. Once I finally made my decision the rest of the process was seamless, informative, and oh so quick! I will be buying all of my future vehicles from Fletcher and Michael.