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Frankfort Ford & Frankfort Lincoln
Frankfort, KY
188 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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188 Reviews of Frankfort Ford & Frankfort Lincoln
November 11, 2022
Please be sure you look your paperwork over carefully before you sign they tell one thing by what they going to give you but on the paperwork it’s all together different signed unsatisfied customer before you sign they tell one thing by what they going to give you but on the paperwork it’s all together different signed unsatisfied customer More
by Unsatisfied
Employees Worked With
Will Clark
Helpful July 31, 2022
Always delivering outstanding service! I have been a customer for over a decade now and they have provided consistently high quality service to the cars I have owned. I have been a customer for over a decade now and they have provided consistently high quality service to the cars I have owned. More
by demetrio.zourarakis
Employees Worked With
Michael.
May 16, 2022
I worked with Bill Lane i purchased a ford F-150. Im very happy with the deal i gotIII and the salesman did a great job selling the truck to me. i was impressed with his knowledge of ford F-150s i Im very happy with the deal i gotIII and the salesman did a great job selling the truck to me. i was impressed with his knowledge of ford F-150s i would highly recommend Frankfort Ford to all my friends and family... Great job guys!!!! More
by tayloejame
Employees Worked With
Will Clark
April 17, 2018
Making Things RIGHT!!!!! They identified the problem and had me ready in a day. This is after another verified Ford dealership said nothing was wrong with my vehicle. They identified the problem and had me ready in a day. This is after another verified Ford dealership said nothing was wrong with my vehicle. More
by Jay Woods
Employees Worked With
Michael
April 07, 2018
Repair and Service Work Dropped my 06 F150 off for a miss and service. They found some other small issues that I didn't know about that could of cost a lot more if left alone Dropped my 06 F150 off for a miss and service. They found some other small issues that I didn't know about that could of cost a lot more if left alone. Service dept is great, they explain everything and ask permission to fix the issues before an unexpected charge comes up. Chris is great and the whole team. More
by J Johnson
Employees Worked With
Chris
March 22, 2018
Excellent service Dropped my truck off on my way to work without a scheduled appointment. The service team took care of me immediately and was done within 30 minutes o Dropped my truck off on my way to work without a scheduled appointment. The service team took care of me immediately and was done within 30 minutes of my arrival. I had a co-worker pick me up but there was no need, my truck was done before he arrived. Talk about great service! More
by JBS1981
Employees Worked With
Gary Williams
March 12, 2018
Oil Change Went to pickup my van on my way to work Thursday morning and dropped off my pickup truck for an oil change. The truck was scheduled for an oil change Went to pickup my van on my way to work Thursday morning and dropped off my pickup truck for an oil change. The truck was scheduled for an oil change in Saturday. Crossroads was able to do the oil change on Thursday while I was at work. Picked up the truck on Thursday after work and canceled the Saturday appointment. More
by george.cookjr
Employees Worked With
Gary Williams
March 08, 2018
Major Maintenace I was having major problems with acceleration issues so I took to dealership and they corrected the problem and did other needed maintenance. The d I was having major problems with acceleration issues so I took to dealership and they corrected the problem and did other needed maintenance. The dealership was responsive and addressed all the issues timely. I was very pleased with the results. More
by Robin3138
Employees Worked With
Michael
February 25, 2018
Easy in, easy out Because I was unexpectedly not working, I called at the last minute to get an appointment for routine maintenance check. Got an appointment within 2 h Because I was unexpectedly not working, I called at the last minute to get an appointment for routine maintenance check. Got an appointment within 2 hours. easy in, easy out. thanks More
by Marybeth
Employees Worked With
I don't remember their names
