Fred Anderson Nissan of Raleigh

My experience with Fred Anderson was flawless. My salesman was awesome. Very accomodating. Great experience! My salesman was awesome. Very accomodating. Great experience! More

Everyone was very nice and we felt comfortable and relaxed with our purchase. Our salesman was very informantable about vehicle we purchased. I would recommend Fred Anderson Nissan to anyone wanting t relaxed with our purchase. Our salesman was very informantable about vehicle we purchased. I would recommend Fred Anderson Nissan to anyone wanting to purchase a new or used vehicle in this stress free environment. More

Visiting this dealership over the years and watching a consistent decline in several areas of customer service has become as much of a disappointment as a visit to the NC DMV. On average over the past consistent decline in several areas of customer service has become as much of a disappointment as a visit to the NC DMV. On average over the past 7 years all of my service appointments have cost me a minimum of 3 hours per trip, today it was 8.5 hours, just for a battery replacement. Of course they don't communicate or provide any updates at all, even when they take your mechanic off of your car to work on a different one, it would have been nice to know that up front! Sitting in a waiting room chair for 8.5 hours with no idea of the status of my car is stressful enough, I shouldn't have to chase someone down for an answer, only to be told they prefer to communicate via text. I thought car dealerships were all about face to face relationships? And at the end of this painful shift I find out all of this was for a battery replacement, even worse they tell me it could have been done sooner if they knew it was a battery replacement, really?? 3 batteries in 3.5 years from Fred Anderson, why would I expect a bad battery only after 1 year? I lived in MN, batteries lasted 5 years on average, in below zero weather!! And isn't the point of a service appointment for them to diagnose the issue, not me.... Finally I get my car back, thinking after all of these battery issues some of the cost would be covered by battery warranty, not quite. Not only do they tell me the warranty is shy by a few months, they suggest I could wait up to another 2 hours for them to see if Nissan would cover it. Stick a fork in me, I'm done! I have given this dealership many years of loyalty, there used to be a time when that meant something. There also used to be a time when customer service was a priority. The customer deserves better!!! In all actuality this is a 1 star experience, but I do give credit for loyal work. More

Very attentive staff, that listened to what I needed and sold me exactly the car I needed. sold me exactly the car I needed. More

Sam was awesome to work with. He understood what I wanted, and had me in and out in right under 2 hours 🤩 He understood what I wanted, and had me in and out in right under 2 hours 🤩 More

Excellent service ,Very well kept and clean people friendly and polite. Will be looking for cars there again. friendly and polite. Will be looking for cars there again. More

I got a great deal on a Rogue SL, Michael Johnson and Rashad Watters were great to work with. I'm excited to be driving my new Christmas present home!! Rashad Watters were great to work with. I'm excited to be driving my new Christmas present home!! More

Make sure to check the price you see on sticker is the number used when signing. I was taking by 2000$ I know for sure,if not more number used when signing. I was taking by 2000$ I know for sure,if not more More

Awesome experience. Great selection of cars, and everyone was easy to work with and helpful through the whole process. Great selection of cars, and everyone was easy to work with and helpful through the whole process. More

Alex and Carl were great to work with! They listened and helped me trade in my old car and buy the new car I wanted with payments I could afford. I would highly recommend them to anyone. They listened and helped me trade in my old car and buy the new car I wanted with payments I could afford. I would highly recommend them to anyone. More