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Freedom Chevrolet Buick GMC - Service Center

Dallas, TX

5.0
123 Lifetime Reviews Review Dealership

123 Reviews of Freedom Chevrolet Buick GMC - Service Center

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August 07, 2020

"I had an electrical problem with my preowned 2016 Impala. "

- loneyneil5

I took my car to Freedom Chevrolet on Friday for repair of the camera. It was working fine, but had gone blank one month earlier. I was received in the large repair check in area. From the 1st interpersonal contact, from the analysis to car rental, they were caring and interested in my concern. Natalie was great, then she took me to the car rental booth, Belinda was as the same and caring kind nature as Natalie. She put us in a brand new model with only 4 mi. on it. The following Friday we picked up our car, and as they were unable to find a cause for the problem there was no charge, I mean absolutely no charge, no charge for the research, and no charge for the rental. Quoting one of my favorite films, “Inconceivable”. I will be returning for repairs/service, or purchase from now on. Freedom is my car store. Thank you so, so much

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Recommend Dealer
Yes
Employees Worked With
Kelton, Natalie, Balinda
July 31, 2020

"Two Chevy Camaros from One Great Dealership!!"

- Katherine C. Fain

My second new car! Two Camaro's and the advisors were awesome as well. I was delighted to be invited into the employee's Bible Study group in the break room. Great job Freedom! My service advisor was professional with recommendations for my 30k maintenance package on my first Camaro... loved the service.

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Recommend Dealer
Yes
Employees Worked With
Gabe Ferrari, Ed Morse, and Laymon Scullark
July 25, 2020

"Lupe was very professional and he was thorough with my..."

- fdb327

Lupe was very professional and he was thorough with my service needs. He takes care of your car every time. Always a good experience with these guys.

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Recommend Dealer
Yes
Employees Worked With
Lupe
May 09, 2020

"Chris Hightower provided exceptional customer by..."

- Jessica Sears

Chris Hightower provided exceptional customer by attentively listening when my car needed to be serviced. Work with Chris, you will be very glad you did.

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Recommend Dealer
Yes
Employees Worked With
Chris Hightower
April 22, 2020

"Customer Service and Satisfaction"

- WBen192

The staff was courteous and friendly. Mr. Chris Hightower and his service manager were exceptional. They helped me with making payment arrangements for an unexpected maintenance bill. They truly had my back. They truly represent the words customer service and satisfaction. Thank you all at Freedom Chevrolet for what you do each day.

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Recommend Dealer
Yes
Employees Worked With
Chris Hightower
April 12, 2020

"Great service!"

- albertwilhite

My technician Kelton not only took care of me, but helped with out TREMENDOUSLY on the charges that I had to pay versus what I would have paid regarding my service. I grateful and appreciative of the service I get from Ed Morse.

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Recommend Dealer
Yes
Employees Worked With
Kelton Malone
March 27, 2020

"Work completed in a timely manner"

- barbaralewisaka

Brought my car in for service. Told service assistance about my problem. He reviewed my options from what I told him. Together we came up with workable plan. Work completed.

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Recommend Dealer
Yes
Employees Worked With
Laymon
March 22, 2020

"Amazing Service"

- dpatterson

It is important that my 2016 Malibu stays in perfect condition and I trust my service Adviser, Kelton Malone to keep me informed about the needs of my vehicle. As always the service department is full of smiles and helpful staff. You can here them expressing support to the customers and see them listening with patience. We had a previously scheduled appointment and we were in and out in the time given. Thank you so much.

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Recommend Dealer
Yes
Employees Worked With
Kelton Malone
March 12, 2020

"Service advisors"

- Modiedele

Althea Walker was my service advisor for several years at Freedom. She was the very best and was heartbroken when she left! My new service advisor is now Esmeralda a Rico and so far I am very satisfied and know she has my best interests at heart. Thank you, Esmeralda. Thank you to Mr Lee Craig for a great crew!

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Recommend Dealer
Yes
Employees Worked With
None of the above as service advisors not listed.
February 18, 2020

"What I liked about my experience was the excellent..."

- bcasey34

What I liked about my experience was the excellent customer service your employee represents at the time of service. They made me feel at home and that all of my needs will be taking care of.

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Recommend Dealer
Yes
Employees Worked With
1
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