Back

Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center

Sherman, TX

4.5
449 Reviews

449 Reviews of Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center

Sort by
March 26, 2021

Professional and courteous and recommended factory required maintenance to meet warranty required service. Upon inspection of wiper blades found they were worn and needed replacement, good catch! More

by terrypowers2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICAH SPRINGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2021

Very helpful and relaxing atmosphere! Took care of our ride to and from work and got the things we ask for on the truck! Called to make sure we got our rails and in a timely manner! Would recommend fami More

by sheilawayne3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Ailshire
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Ahern
5.0
This rating includes all reviews, with more weight given to recent reviews.
CLAY FEAGINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2021

Your service department keeps us coming back. Micha is just great. Everything he says, he does. We have bought several vehicles from that store when it was Hoyte, and I am glad to see your not going to More

by THEBOSSMAN42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICAH SPRINGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2021

Took car in heater wouldn't get hot. Was told I needed heater core replacement $1800. Went to local mechanic. Said coolant was low 2 gallons. Cost $50 . More

by SMTIFFEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
CHCS 412895 12/03/20
March 16, 2021

Took car for no heat. They said $1800 heater core replacement needed. I followed up with local mechanic. He added two gallons coolant $50. Got plenty of heat now. More

by SMTIFFEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
CHCS 412895 12/03/20
March 12, 2021

Scott McDonald helped us from day one to resolve issues caused by a faulty oil change. It required negotiating with the company that did wrong to replace our engine. Scott truly went out of his way to see More

by SUNNY.E.ALEXANDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott, McDonald
March 08, 2021

Service was quick and uneventful (good thing). Was able to take me in right away with out an appointment. Servicing including oil and filter changes, rotated and balanced tires. More

by jmdayii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
March 03, 2021

Great customer service. Clay was very helpful and kept me updated about my car every step of the way. Five stars all the way around. More

by amg120385
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CLAY FEAGINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

I would really appreciate it if you would not reward/penalize the staff at Freedom based in whether or not I answer one of these stupid surveys. Going forward, I will not answer these surveys. More

by Alphafox271
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Landino
5.0
This rating includes all reviews, with more weight given to recent reviews.
CLAY FEAGINS
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICAH SPRINGER
5.0
This rating includes all reviews, with more weight given to recent reviews.
JAMES FRANCIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2021

Very disappoint again. I was promised that my vehicle would be taken care of. Get it back with damage. Service advisor Clay did not take care of me and promised me he would. I work in the service field More

by KEVIN.BURK
Recommend Dealer
No
Employees Worked With
CLAY FEAGINS
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Gresley
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
23
...