Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center
Sherman, TX
449 Reviews of Freedom Chrysler Dodge Jeep Ram North by Ed Morse - Service Center
Professional and courteous and recommended factory required maintenance to meet warranty required service. Upon inspection of wiper blades found they were worn and needed replacement, good catch! required maintenance to meet warranty required service. Upon inspection of wiper blades found they were worn and needed replacement, good catch! More
Very helpful and relaxing atmosphere! Took care of our ride to and from work and got the things we ask for on the truck! Called to make sure we got our rails and in a timely manner! Would recommend fami ride to and from work and got the things we ask for on the truck! Called to make sure we got our rails and in a timely manner! Would recommend family and friends to buy from Freedom Dodge! More
Your service department keeps us coming back. Micha is just great. Everything he says, he does. We have bought several vehicles from that store when it was Hoyte, and I am glad to see your not going to just great. Everything he says, he does. We have bought several vehicles from that store when it was Hoyte, and I am glad to see your not going to be changing from that business model. More
Took car in heater wouldn't get hot. Was told I needed heater core replacement $1800. Went to local mechanic. Said coolant was low 2 gallons. Cost $50 . heater core replacement $1800. Went to local mechanic. Said coolant was low 2 gallons. Cost $50 . More
Took car for no heat. They said $1800 heater core replacement needed. I followed up with local mechanic. He added two gallons coolant $50. Got plenty of heat now. replacement needed. I followed up with local mechanic. He added two gallons coolant $50. Got plenty of heat now. More
Scott McDonald helped us from day one to resolve issues caused by a faulty oil change. It required negotiating with the company that did wrong to replace our engine. Scott truly went out of his way to see caused by a faulty oil change. It required negotiating with the company that did wrong to replace our engine. Scott truly went out of his way to see that we were treated properly and came out on top of this mess. We will forever be in his debt, and will have anything needed for our van handled by Freedom from now on. Up front honesty and true fairness is the way Freedom won us over, forever.! We will recommend Freedom to any and all in need of ANY vehicle needs. Thank you Scott for everything.! More
Service was quick and uneventful (good thing). Was able to take me in right away with out an appointment. Servicing including oil and filter changes, rotated and balanced tires. to take me in right away with out an appointment. Servicing including oil and filter changes, rotated and balanced tires. More
Great customer service. Clay was very helpful and kept me updated about my car every step of the way. Five stars all the way around. updated about my car every step of the way. Five stars all the way around. More
I would really appreciate it if you would not reward/penalize the staff at Freedom based in whether or not I answer one of these stupid surveys. Going forward, I will not answer these surveys. reward/penalize the staff at Freedom based in whether or not I answer one of these stupid surveys. Going forward, I will not answer these surveys. More
Very disappoint again. I was promised that my vehicle would be taken care of. Get it back with damage. Service advisor Clay did not take care of me and promised me he would. I work in the service field would be taken care of. Get it back with damage. Service advisor Clay did not take care of me and promised me he would. I work in the service field and this would not fly with me. Why Is my property and me as a customer being treated like this. Is this the way Freedom treats customers and their property??? I went back and discussed everything with Shelby Gresley. He told me everything will be taken care of. I hope so. More