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Freeman Hyundai - Service Center

4.9

323 Lifetime Service Reviews

1800 E Airport Fwy, Irving, Texas 75062

323 Reviews of Freeman Hyundai - Service Center

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February 13, 2019

"Review "

- jangers

Scott was a great asset and narrowed down on my issue quickly. Was in an out in a timely manner which was very much appreciated.

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Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Scott
February 10, 2019

"Incredible and Professional Service"

- Jim Rice

Anna is the perfect Service Advisor. She new the right questions to ask, took time to understand what was wrong, and handled everything expeditiously and professionally. She ordered the correct parts, followed up with me when the parts came in, and got me scheduled to a very convenient time. The repair was expertly performed and I was in and out well under the estimated time. Great work team!

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Recommend Dealer
Yes
Employees Worked With
Anna G.
February 10, 2019

"Friendly, efficient staff. Clean, quiet waiting rooms."

- DallasNewbie

I just moved to Dallas from South Florida and this was my first time visiting a local Hyundai dealership. Freeman has a very friendly, efficient staff. Clean, quiet waiting rooms. Good selection of coffee and donuts too ! The car service maintenance was completed faster than I expected. (Usually took longer to do a similar service back in South FL)

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Recommend Dealer
Yes
February 09, 2019

"It can't get any better!"

- tdaniel596

This service department never ceases to amaze me. Everyone is so on top of it. From the time you call (I am old fashioned and don't book online) till the time I leave, their communication is never ending. During my service yesterday, They couldn't do enough for me. Even the guy that cleaned my car just couldn't seem to walk away from my car. He just kept polishing and polishing. He was a nice guy as well. The service tech is a no pressure kinda person too. I got a list of items that will need to be taken care of in the future, but we timed it all out to my convenience. I just can't say enough good things about Freeman Hyundai Service. I have been going here for years, and it always blows my socks off!!

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Recommend Dealer
Yes
Employees Worked With
Sandee Jimenez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : The guy who cleaned my car! African American guy who was AMAZING.
February 01, 2019

"Great customer service"

- dgcohoon

I will buy my next car here. Good prices and great staff. Return my car to me clean and shiny. My daughter is the next one in my family to visit this dealer for her new car.

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Recommend Dealer
Yes
Employees Worked With
Brad Collins
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 31, 2019

"GREAT SERVICE"

- Dar

KEN IN YOUR SERVICE WAS VERY VERY NICE AND POLITE. VERY KNOWLEDGEABLE ABOUT THE SONATA. I FELT LIKE ALL WAS TAKEN CARE FOR NOW AND IN THE FUTURE . I WOULD TRUST IT ALL WITH KEN. TRUST IS HARD TO COME BY WITH ME THESE DAYS ...

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Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 23, 2019

"Amazingly Efficient"

- John H.

I thought I was in for a long wait, but oil change, recall item, check alignment, & wash were completed in less than an hour. Also nice to have something complimentary to eat & drink & WiFi while waiting.

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Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 19, 2019

"Well done!"

- Clyde

Had appointment and was taken immediately! 33,000 mile checkup took about an hour and everything was good! Everyone friendly and helpful. Place was immaculate!

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Yes
Employees Worked With
Anna Gallegos
January 17, 2019

"Genesis warranty work "

- Bo Boyd

Hit a large pothole in Plano street. Rim punctured a hole is the sidewall. All happened before a scheduled business trip to Oklahoma. Anna arraigned a pickup to the dealership. Gave me a loaner to drive. Replaced the tire and returned my car to me in Rockwall. Very grateful for the service I received. (Tire was under warranty for road hazard for 5 years or 50,000 miles)

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Recommend Dealer
Yes
Employees Worked With
Anna
January 15, 2019

"Fast, friendly, helpful and great work!"

- Hank Holly

I needed to get some minor work done to my car (remove scratches) and the team did an outstanding job accommodating my request, as well as my schedule. The car looked great!

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Recommend Dealer
Yes
Employees Worked With
Sandee Jimenez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Not sure who fromService worked on my car, but they did a great job!
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