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Freeman Hyundai - Service Center

4.9

273 Lifetime Service Reviews

1800 E Airport Fwy, Irving, Texas 75062

273 Reviews of Freeman Hyundai - Service Center

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September 12, 2018

"2nd visit"

- Bugaboo

The staff couldn't be more helpful and friendly and the service is first rate.. Oil change and tire rotation and they cleaned the inside and outside of my car to the point I almost didn't recognize it. Aside from the dealership location being unbearable to get in and out of (certainly not their fault, construction!!!) it was a very pleasant experience.

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Recommend Dealer
Yes
Employees Worked With
David Pearson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : A lady helped me but I'm not seeing her name listed in service. She was great
September 10, 2018

"Professional"

- Lil' Jefe

The service staff here have always been professional. After 4 1/2 years of maintenance checkups, I still feel like a valued customer, like any question I ask is worth their time.

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Recommend Dealer
Yes
Employees Worked With
Aaron Gonzales 08-21-2018, Charles Mayfield 10-07-2015
September 09, 2018

"Lending a HUGE helping hand!"

- Ol Hippie

I am a loyal purchaser of 3 Elantras from you over the years & wouldn't let anyone else service my cars! Then this week you allowed a large enclosed transport truck to deliver my Porsche Speedster Replica car from LA to your premises for unloading. That was a blessing ABOVE & BEYOND! You made the truck driver's life very easy and welcome by allowing him to use your property to unload my Porsche, then turn his huge truck around & get back on the road! And when I misplaced my cell phone, your entire Service Department organized a thorough and pleasant search for me. ABOVE AND BEYOND are always the synonymous words for your ENTIRE STAFF of Sales, Service, & Collision Repair experts! You have me for life!!!

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Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Larry Friday
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Pearson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Foster
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : THE ENTIRE SERVICE & PARTS DEOARTMENT!
September 09, 2018

"Awesome service"

- CruzeGuy18

The Freeman Hyundai is an awesome place that truly cares about its customers. From the sales to the service departments. I will recommend this store to anyone who us looking for a Hyundai and/or Genesis.

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Recommend Dealer
Yes
Employees Worked With
Maxanna Borden
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Aaron Gonzalez
September 07, 2018

"Excellent Service"

- Segoviz

I do like returning here for all of my service. The staff is very hospitable. the waiting room is very clean. I get the reminders for service and i always get my car services timely. They have done extra for me, like removing an old sticker and making sure my car is clean. the only thing i think they should work on is placing something over my carpet floor. It was raining and the help that bought my car in put mud/dirt on the floor - as you probably figured out, i keep my car very clean

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Recommend Dealer
Yes
Employees Worked With
David Pearson
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 22, 2018

"Great Servicefor my car"

- Bob 1973

My car was brought in for one warranty repair which was quickly verified and done and general maintenance, I appreciated the Service Representatives efforts and his suggestions. Service is the main reason I continue to to do business here and have four cars worth of experience.

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Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 21, 2018

"Expert Service"

- Stew

No nonsense check-in, clean, comfortable and well-appointed waiting areas and less than 90 minutes later, I'm out the door in a car far cleaner than when I arrived. Service couldn't be any better. Thanks to Dale and Anna for your professional, cheerful spirit!

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Recommend Dealer
Yes
Employees Worked With
Dale, Anna
August 21, 2018

"Great service"

- Scanman37

Ken and his staff always professional and service is excellent. I bring my car in regular services and last time to repair and replace front light bulbs. Great service and communication.

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Recommend Dealer
Yes
Employees Worked With
Ken Demarest
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 20, 2018

"ANNA IS GREAT"

- nbrink

Thanks for taking such great care of me and my veh. Can't say enough good things about Anna! She's really made sure to make this a wonderful experience.

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Recommend Dealer
Yes
Employees Worked With
ANNA GALLEGOS
August 17, 2018

"Freeman does Genesis proud!"

- BEDE

The sales and service team at Freeman Genesis are responsive, sincere, and value their customers. Emails or texts are answered promptly. They work to ID and satisfy the details. Ana Gallegos must have some copies of her running around to handle everything she gets done.

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Recommend Dealer
Yes
Employees Worked With
Ana Gallegos and Samuel (Valet Car driver)
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