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Freeman Mazda

Irving, TX

5.0
984 Reviews

1840 E Airport Freeway

Irving, TX

75062

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Showing 984 reviews

June 23, 2016

Kris was great! Kris was so helpful with the entire process. He was professional, knowledgeable, and worked very hard to get me a great deal on my new 2009 Mazda 3. I More

by SarahLock1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kris McEntyre
Jun 25, 2016 -

Freeman Mazda responded

We strive for excellence on every customer visit. Thank you for the review!!!

June 20, 2016

Good Buying Experience Will was very easy to work with and very knowledgeable about the CX5. No pressure and a pleasure to do business with. I will recommend the dealershi More

by hbattes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
Jun 25, 2016 -

Freeman Mazda responded

Thank you so much for the review and the recommendation!!! We appreciate you giving us the opportunity to help you get in to a new CX5. Welcome to the Freeman Mazda family.

June 17, 2016

Excellent experience Terry kept me well informed on the state of the diagnostics and repairs. The repairs were completed quickly and the car was nice and clean when I pick More

by Kevinl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Jun 28, 2016 -

Freeman Mazda responded

Thank you and thanks for giving us the opportunity to service your car. This is exactly how it supposed to be done!!!

June 16, 2016

Great experience John and the whole team were friendly, knowledgeable and patient. They responded to every concern and took care of any issue. John spoke very highly o More

by Jodyham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Luke
Jun 17, 2016 -

Freeman Mazda responded

Thank you very much and congratulations!!! We think you will be just as impressed with our service department. Enjoy your car.

June 11, 2016

Solved my two most pressing concerns in timely manner I was due for maintenance on my Mazda 3 and also needed an appraisal on my driver's side mirror. Both done in under 2 hours. More

by Edwyna Washington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
If Terry and Teresa Dixon are the same person, good. If not, Teresa was Service Consultant listed on my invoice., Terri Dixon
Jun 17, 2016 -

Freeman Mazda responded

Thank you for allowing us to take care of your service needs and we're glad we could help.

June 04, 2016

Exceeded above and beyond her Customer Service I myself have to Congratulate Edida because she had a Challenge dealing with my husband. She was patient and able to understand what my husband expect More

by Aguirre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edida Cruz
Jun 07, 2016 -

Freeman Mazda responded

It's great to read a review like this and to know that we're delivering such high quality service. Most of our staff really try to go above and beyond but Edida is a special person and we're glad to have her on our team. Thank you for doing business with us and welcome to the Freeman Mazda family.

June 02, 2016

in and out! the online appointment makes it easier to keep car manitenance in check. They are ready when I get their and offer a spacius waiting area with refres More

by leticia63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gonzales
Jun 07, 2016 -

Freeman Mazda responded

Thank you for trusting in us to take care of your car and thank you for the review. Just let us know if you need anything else.

June 02, 2016

best experience buying a used car with russ cooper I had a great experience, no rush, kind Christians, I felt at home, trusting my salesman, I had a great experience, freeman in 3 years I will be More

by jnanda00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Russ Cooper
Jun 07, 2016 -

Freeman Mazda responded

Wow, we love getting reviews like this!!! You don't have to wait three years to come back but when you do we will take great care of you. Thank you and welcome to the Freeman Mazda family.

June 02, 2016

OIL CHANGE The service dept is awsome!! Friendly employees. Good explanation of the service that was done. Comfortable waiting area. Good snacks. The Hyundai More

by VooDooVal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rickie Ventura
Jun 07, 2016 -

Freeman Mazda responded

Thank you for the review and the shout out to Freeman Hyundai. It's really a credit to Mr. Freeman and the way he believes the customers should be treated. Thanks for putting your trust in us and please let us know if we can be of further assistance.

June 02, 2016

Service Good cost estimate in advance. Job finished according estimated time. Good labor discount. Well treated and good explanation of needed work. Car clean More

by radjaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terri Dixon
Jun 07, 2016 -

Freeman Mazda responded

This is how it should be every time so thank you for the feedback.

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