Fresno Chrysler Dodge Jeep Ram

The service was good. I took my jeep in for some warranty work. They did fix it but aquired a noise when I picked it up. I took it back in and they gave me a car to drive I took my jeep in for some warranty work. They did fix it but aquired a noise when I picked it up. I took it back in and they gave me a car to drive while they were finding out what was wrong. Which they did get repaired at no cost to me. I thought that it took quite awhile for the repair that i first brought it in for. I had to rent a car at my cost the first time which cost me around $700 dollars out of my pocket. It would be nice in the future if the dealer would either pick up the cost for a rental or give a loaner car if it is going to be more than a couple of days for the repair. More

I am very particular when it comes to customer service and sales. I have been in the automotive industry for over 8 years. The day we purchased our Jeep we previously went to Mercedes Benz to purchase a G and sales. I have been in the automotive industry for over 8 years. The day we purchased our Jeep we previously went to Mercedes Benz to purchase a GLB AMG. But because people see me as a woman, they don’t treat me the same. The only reason I purchased from FRESNO JEEP and all only purchase from Fresno JEEP is because of Adrian and Javi. Adrian took the time to answer all of my questions, made it comfortable for my family and was not misogynistic or egotistical towards me. I will continue doing business with FRESNO JEEP if they are still there because of the amazing experience I’ve had with them and only them. I did not like the experience I’ve previously had with Clovis so I will no longer do business with the Clovis location. If you’re looking to purchase make sure you go specifically to Adrian and Javi. You won’t be disappointed. Plus I still love my JEEP! More

Very transparent and prompt in their service. o our vehicle. They made sure to check on their work as well. o our vehicle. They made sure to check on their work as well. More

Positive friendly and upbeat and very efficient very satisfied with the work would use them again satisfied with the work would use them again More

I highly recommend this dealership they always go on and beyond for customers they treat you with a lot of care and respect. beyond for customers they treat you with a lot of care and respect. More

Jonathan went above and beyond in get our car checked for a Check Engine light. He also secure payment from our Paid Service agreement with CarMax. a Check Engine light. He also secure payment from our Paid Service agreement with CarMax. More

George was very helpful and explained everything that needed to be done to my car. needed to be done to my car. More

I think my Service Advisor's name was Randy. He is awesome. Very helpful with great communication. He is awesome. Very helpful with great communication. More

The service reps are courteous and keep us updated on status of vehicle repairs and maintenance. status of vehicle repairs and maintenance. More

This place was great very good communication they were so nice randy was a great supervisor they were all friendly they fix my problem Thank you so much !! ☺️☺️ nice randy was a great supervisor they were all friendly they fix my problem Thank you so much !! ☺️☺️ More