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Friendly Acura of Middletown

Middletown, NY

Overview
Reviews
4.8
202 Reviews
Call Dealership (845) 343-5911

3475 Route 6

Middletown, NY

10940

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Showing 202 reviews

June 07, 2023

Excellent service. Straight forward, no nonsense. DJ and the managers are all very knowledgeable and honorable. More

by Rcoct69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ, Conrad Miller
Report | Print
Jul 25, 2023 -

Friendly Acura of Middletown responded

The goal at Friendly Acura is to elevate the car-buying experience for our clients, so it's rewarding to read your feedback. Thanks, and please let us know if you need anything else in the future. Drive safely!

Helpful
May 18, 2023

I love it here. Everyone always treats me very well, and I get great help every time. More

by DSperber87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ, Ray Laureano, Conrad Miller
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May 19, 2023 -

Friendly Acura of Middletown responded

That's what we call "the Friendly Difference"! Thank you so much for choosing Friendly Acura, and thank you for the five-star review. Drive safely!

Helpful
April 04, 2023

Had to have a lot of servicing done but Service Manager worked with me on the final cost and work was done quickly. More

by dfitzee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
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Apr 21, 2023 -

Friendly Acura of Middletown responded

We're always willing to help, and you need anything in the future, we'll be glad to help you again! In the meantime, drive safely. See you soon!

Helpful
March 28, 2023

Always a pleasant experience. Everyone in the service department are fantastic! Ed and his team are great! I love going to this Acura. More

by Red
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed
Report | Print
Apr 21, 2023 -

Friendly Acura of Middletown responded

Thanks for the five stars, Red! We appreciate your support, and if you need anything in the future, don't hesitate to reach out. 'Til then, drive safely!

Helpful
March 17, 2023

I love Friendly Acura. My car is in excellent condition, nobody outside of this dealership has touched my car since I leased it. My lease will end soon, and I plan to buy f More

by DSperber87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi, DJ, Conrad Miller
Report | Print
Apr 21, 2023 -

Friendly Acura of Middletown responded

Thanks for you loyalty! We work hard to earn it each and every time you come in, so it was rewarding to read your review! Drive safely, and let us know when you're ready to turn your lease in!

Helpful
October 25, 2022

Servicing my Acura MDX at Friendly Acura has always been very satisfying. Both the staffs and the technicians are very professional. I will always take my car to Friendly Acura for all car repairs and maint More

by Antoine Mingot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela, Amanda, Naomi, Conrad Miller
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Helpful
October 20, 2022

Naomi and Angela are always great to me. I may be back in a few months in search of another car. More

by DSperber87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Naomi
Report | Print
Helpful
September 08, 2022

Always a pleasure to deal this this service department. Will definitely return for all my Acura service needs. More

by LourdesTM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Miller
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Helpful
September 03, 2022

Professional salesman, manager , and finance manager made the total experience seamless. Strongly recommend this dealership More

by Toddrose4stonypoint
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davidson Jerome , Conrad Miller
Report | Print
Helpful
August 17, 2022

Very good friendly service. Very professional sellers.No pushing pressure on as to buy.Good Managament. More

by cjachimek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Miller
Report | Print
Helpful
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