Healey Brothers Ford

Worst service; had my car 10 hours and didn’t call me to tell me they couldn’t fix it and instead did a bunch of recall crap (good old Ford) & then told me I needed wipers! tell me they couldn’t fix it and instead did a bunch of recall crap (good old Ford) & then told me I needed wipers! More

Nice and friendly people. David was great!!Took the time to explain everything to me. David was great!!Took the time to explain everything to me. More

This visit was for an oil change. I had an appt for 11am and they said I would be next up since they only have 2 technicians working that day. I said your lobby is full don’t worry ab I had an appt for 11am and they said I would be next up since they only have 2 technicians working that day. I said your lobby is full don’t worry about me, get to it when you can. There was issues with the dealership accessing Ford Pass (I wanted to use my points to pay for my service). This guy found the only person that was able to access Ford Pass and was able to close out my transaction so I wouldn’t have to pay out of pocket. This dealership has gone above and beyond since my first time waking in looking to purchase my Bronco. More

I’m always happy with the service department here. Never had anything recommended that wasn’t needed. Never had anything recommended that wasn’t needed. More

Not trustworthy. They will tell you features are the same with a new model (undelivered) as your current one. The problem is when it shows up you’ll find out that was They will tell you features are the same with a new model (undelivered) as your current one. The problem is when it shows up you’ll find out that wasn’t the case. The service is a complete disaster. They often set appointments and have no idea why you’re bringing your vehicle. I got several emails and mail about my previous lease and my options. Still getting a very annoying amount of that even after getting a new vehicle months later More

Bobby was a fantastic help through the whole process of ordering, waiting, waiting a bit longer, and then taking delivery of our New Bronco! Friendly Ford did great and I will highly recommend them to my ordering, waiting, waiting a bit longer, and then taking delivery of our New Bronco! Friendly Ford did great and I will highly recommend them to my friends and family. More

We've purchased several cars from this dealership, all the way back to 2014. Each has been a positive experience. Lou D has been our salesperson for the last few cars (all new Fords except for this pre- the way back to 2014. Each has been a positive experience. Lou D has been our salesperson for the last few cars (all new Fords except for this pre-owned Mazda) and it's always a pleasure to work with him for our vehicle needs. Personable, professional, courteous and knowledgeable. We expect to purchase more cars from Friendly in the future. More

My vehicle was brought in for the New York State inspection my friendly Ford service advisor Lauren assured me my New York State inspection sticker would be sticker was hung as if it was Renoir pain inspection my friendly Ford service advisor Lauren assured me my New York State inspection sticker would be sticker was hung as if it was Renoir painting in the Guggenheim Museum! And it was, thank you Lauren ! More

Andrew was great to deal with. He told me everything I needed to know and spent lots of time explaining the entire vehicle to me. He told me everything I needed to know and spent lots of time explaining the entire vehicle to me. More

Whenever I go to this dealership for something, I always end up having a great experience. end up having a great experience. More