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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.5
153 Reviews

153 Reviews of Matthews Hyundai of Greece - Service Center

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April 06, 2024

The service was quick and the staff was friendly. The new waiting area is nice. More

by mmit0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd sharping
Apr 10, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

April 06, 2024

This was my first time bringing my vehicle here. Everyone was so helpful and kind. Thank you to all who made my first experience here great! Will be returning for future service 😊 More

by mckenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
Apr 10, 2024 -

Matthews Hyundai of Greece responded

Hi Mckenzie, Thank you for choosing Matthews Hyundai of Greece for your recent service visit! Thank you for the 5 Star Review.

April 05, 2024

On March 28th the check engine light came on, I was able to drop off my car at Matthew’s Hyundai without an appointment. The expectation was that they would be able to look into the issue by Monday, April 1 More

by DCK49RNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval, Todd - Service Department
Apr 10, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

April 04, 2024

Courtesy excellent service clean service area fast work and on time vehicle returned in a clean manner More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager provided excellent service
Apr 10, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

April 04, 2024

Sat in the new waiting room with a view of my car. Got to watch the maintenance that was supposed to take 90-120 minutes…watched every step get completed in 60 minutes. Actually watched my tires get More

by czeke3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
Apr 10, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

March 21, 2024

Excellent service. Excellent employees. Very clean, very friendly and everything was done in the time I was told. Highly recommend. More

by palermo05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Minarik
5.0
This rating includes all reviews, with more weight given to recent reviews.
John DeSalvo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Matthews Hyundai of Greece responded

Hi, Thank you for the 5 Star Review and your business!

March 18, 2024

Just bought a new vehicle. haven't needed any service Chris in sales was great. No pressure .He was easy to deal with, patient and informative. More

by Bms
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Chris Raetz! Thank you for your business and the great review!

March 15, 2024

Service and Sales have all gone down and are not customer friendly. Thank you kindly. More

by bred52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Koval
March 12, 2024

Todd is always there to help me with any problems. Him and Ashley always get me in when I need it. Pathetic are the reason I go to Matthews More

by sheilaturpyn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Scharping who is the best of the best??
Mar 13, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Todd & Ashley! Thank you for your business and the great review!

March 08, 2024

Todd Scharping is the best. Always finds ways to satisfy my Matthews experience. Been a repeat Customer since 2009 purchasing (4) Sonatas. More

by GEORGFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Raetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Matthews Hyundai of Greece responded

Hi, We’re so glad to hear you had a great experience with Todd Scharping! Thank you for your business and the great review!

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