Kia of Wesley Chapel

I had the best experience working with George purchasing my 2024 Kia Soul. He was patient with us trying to decide on a model and then color. All of the staff we dealt with were friendly and helpful my 2024 Kia Soul. He was patient with us trying to decide on a model and then color. All of the staff we dealt with were friendly and helpful More

George is very good, we got helped what we are looking for. He really knows about how to make customer happy. No pressure at all for. He really knows about how to make customer happy. No pressure at all More

George Ryan is really a good with customers. My experience with him is really good, he is very honest and patient person and told my family everything about the features about the car, we really My experience with him is really good, he is very honest and patient person and told my family everything about the features about the car, we really appreciate his help and time.😊 More

Muy agradecido con el servicio en la Concecionaria en Kia de Wesley Chapel. Mi agente de ventas George Ryan, muy profesional y trabajas sin presionar al cliente. Regresarė de nuevo para mi próximo vehículo. de Wesley Chapel. Mi agente de ventas George Ryan, muy profesional y trabajas sin presionar al cliente. Regresarė de nuevo para mi próximo vehículo. También muy agradecido con el gerente de ventas, Luis Castellano. Gracias por su buen sevicio... More

Great customer service. The sales person was friendly and welcoming. I would definitely recommend Kia of Wesley Chapel. The sales person was friendly and welcoming. I would definitely recommend Kia of Wesley Chapel. More

It was a pleasure working with George. He took his time and there was no pressure to buy. We actually left the first day but came back when he found what we wanted in the price we wanted t He took his time and there was no pressure to buy. We actually left the first day but came back when he found what we wanted in the price we wanted to stay in a few days later. More

I Just purchased a new Kia Sorento SX at Kia of Wesley Chapel; great experience. My Sales Advisor George Ryan, Was excellent. No pressure whatsoever. And the manager, Luis was excepcional. I Will recomme Chapel; great experience. My Sales Advisor George Ryan, Was excellent. No pressure whatsoever. And the manager, Luis was excepcional. I Will recommend Kia of Wesley Chapel, to my friends and family. More

Beware of this dealer, manager don't have any customer service experience. We went to this dealer Wednesday after shopping around for a couple of days and Alex was excellent show us the car that we wanted service experience. We went to this dealer Wednesday after shopping around for a couple of days and Alex was excellent show us the car that we wanted and that we had a trade in and need all info .We explain him we had a son in a wheelchair and we needed to make sure his wheelchair will fit and he will be comfortable on getting in and out the Carnival.They said will have everything ready for the afternoon so we can try with our son and purchase the car.We return in the afternoon and the original person was not available so another person help us with the manager, the vehicle work perfectly so we proceed to do all paperwork. Manager change amount of trade in from what we were told earlier and the bill had many charges including a 4k WC adv new dealer fee. We ask him what this fee was and if can be lower he explain us the owner of the dealer was trying to get a new boat and he decided to put this fee ,after a long discussion and having our son in the wheelchair all this time he set up a deal and then came back and said I can't do that .We had the letter from the bank with the approval and were ready but he declined the sell for $600. We lost our day practically in the morning and then with this person 3hours with our son all the time with us very anxious that had to walk outside couple if times. After we decided we were not going for the price my husband told him if you change your mind call us ,he rudely said don't expect a call from me I will never call you guys. I felt very discriminated, he didn't seem to wanted to help at all. We left this dealer very disappointed. People need to have more empathy and show respect especially when there's a person with a disability,which he didn't care less. More

George was really good went above and beyond to heil me before and after sale before and after sale More

George was the best! He helped me get to a number I could handle for a payment and was very sincere and honest throughout the whole process. He helped me get to a number I could handle for a payment and was very sincere and honest throughout the whole process. More