I have a 2013 Avalon which I did not purchase from Galaxy, but they have done repairs on it prior to bringing it back.
Being that the vehicle is in the process of the Lemon Law for Structural issues, I bought it back being I live 10 miles away. The issues are the inside headliner keeps coming down, and the speakers are blowing out. Galaxy repaired the Headliner 2 weeks ago, and when I put the Sunroof back the air comes in and pulls it down, so I bought it back as directed to be told they were waiting for the Toyota Engineer to come. I am still waiting, so I drove back there and spoke with Tim the Service Adviser, which in return directed me to the Service Manager, who told me they could not and will not touch my vehicle do to the fact it is in the Lemon Law Status. They are a Certified Toyota Dealership and I am leasing a Toyota product, now that is a xxxx Shame. I will "NEVER OWN OR RECOMMEND TOYOTA" to anyone period, not even Galaxy Toyota for turning me away, and sending back to World Toyota where it was purchased in Lakewood.
A not happy Toyota owner.