Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
2,725 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Contact Dealership
View Awards

2835 Barber Rd

Norton, OH

44203

Directions

By Type

Showing 2,725 reviews

April 21, 2024

Easy to get to the location. Our salesman Scott was great to deal with on our purchase. Scott was easy to communicate with, very responsive without being pushy. Treated my wife a More

by rivenoak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bomgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 19, 2024

I thought I purchased a car from here, but 30 some days later, they wanted it back, because I changed jobs in the middle of a transaction. They also said something was wrong with my check stubs. Kevin was More

by janaekelly85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Craig Douglas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Helpful 1
April 19, 2024

It was a long day but bought a new truck lol the truck sales manager was helpful More

by Tlschaffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2024 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

Helpful
April 16, 2024

Everyone I dealt with was extremely friendly and super easy to work with! I’ll definitely be back! Austin Temsey made sure the process was simple and smooth and helped me pick the exact vehicle I wanted a More

by Aaron OBrien
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Temsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Ken Ganley Ford Norton responded

Aaron, It's great to hear that Austin was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

Helpful
April 16, 2024

Knowledgeable, fair, and very helpful. I don’t feel taken advantage of and they really knew what they were talking about for the car. More

by Maryam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Temsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pangburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 16, 2024 -

Ken Ganley Ford Norton responded

Mayam, Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback!

Helpful
April 14, 2024

Quick, Easy, Straight to the point. Scott was great to work with buying my Lightning. More

by cwagner89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bomgardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2024 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Scott and for taking the time to leave us this wonderful feedback!

Helpful
April 12, 2024

There was no communication on what was being done or when it would be done. I had to call every time to ask for a kind of update More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deven Legg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Andy, feel free to contact us at your convenience.

Apr 13, 2024 -

Ken Ganley Ford Norton responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Helpful
April 10, 2024

We had a great experience and would consider purchasing from here again. See you in 2 years. More

by Bradhina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Temsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
April 09, 2024

Austin was very good at getting everything done and very professional and productive. Very happy yay More

by keithkirkman33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Zuppe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Temsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Magyarics
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pangburn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Bomgardner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Leonhard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Ken Ganley Ford Norton responded

Thank you so much, Keith, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Austin! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
April 08, 2024

In all my years of buying automobiles, today ranks one of the best experiences, they showed us what we came to look at and didn't try to pressure us. More

by wedillon58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt from the finance department
Report | Print
Apr 08, 2024 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. Joe and Matt strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

Helpful
1
2
...
273