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Ken Ganley Subaru Wickliffe

Wickliffe, OH

Overview
Employees
Reviews
Vehicles
4.8
1,658 Reviews
Ken Ganley Subaru Wickliffe takes a great deal of pride in helping our customers with entire car buying experience, ensuring that it's the best you ever had. We've helped many drivers from the neighboring communities of Cleveland, Painesville, Willoughby and Bedford OH get into the Subaru or used car of their dreams.
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28840 Euclid Ave

Wickliffe, OH

44092

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Showing 1,658 reviews

April 19, 2024

Everyone we dealt with was professional and helpful. We were deciding between two makes of vehicle, and the sales team perfectly walked the fine line between being too pushy and seeming indifferent. Whe More

by Golf6Delta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anshu Mangotra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Buehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad to know our team at Ken Ganley Subaru Wickliffe was able to provide you with a balanced and professional service. We appreciate your feedback, and we look forward to assisting you again when it's time for that second vehicle!

Helpful
April 19, 2024

Very clean, nice, professional staff. Plenty of room. Service dept has plenty of amenities. Being close to the highway is also very helpful. More

by jjalsevac04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dario Miocic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Buehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 18, 2024

The service adviser was friendly and clear about what was to be done and how much it would cost. More

by Dr. Compustien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Beck
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Apr 18, 2024 -

Ken Ganley Subaru Wickliffe responded

We're happy your service visit was so positive. Thank you for choosing Ken Ganley Subaru Wickliffe!

Helpful
April 18, 2024

Service was quick and through. The waiting lounge was clean and comfortable. Service performed at a competitive cost. More

by p. j.holland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Campoletti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad to know you found our service quick and thorough at Ken Ganley Subaru Wickliffe. We strive for a comfortable environment while providing competitive pricing, so it's great to see we hit the mark! Thanks for your feedback.

Helpful
April 17, 2024

Our salesman, Logan Gaffney, couldn't have done more to provide a "great" car purchasing experience. He answered all our questions patiently and professional. Even came in on his day off to turn car over More

by mary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan Gaffney
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Apr 18, 2024 -

Ken Ganley Subaru Wickliffe responded

Mary, it's fantastic to know that Logan went above and beyond to make your car buying experience great at Ken Ganley Subaru Wickliffe. We appreciate the recommendation! Enjoy your new ride!

Helpful
April 17, 2024

Friendly and helpful staff, Gino and James were wonderful to work with. Very happy with my purchase More

by shenry3198
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gino Palombo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Ken Ganley Subaru Wickliffe responded

Gino and James appreciate the kind words! Thank you for coming to Ken Ganley Subaru Wickliffe!

Apr 19, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Subaru Wickliffe. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
April 17, 2024

The dealership went above and beyond for me. I can’t thank everyone enough for what they’ve done. Amazing car buying experience. Made everything easy for a first time buyer. The staff was amazin More

by 21milhoanc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Kosmerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Sheppard
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Apr 18, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to know that our team at Ken Ganley Subaru Wickliffe made your first car-buying experience a memorable one! We always aim to go above and beyond for our customers. Thanks for the amazing review, we appreciate it!

Apr 19, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 17, 2024

I was very happy with my experience at Ken Ganley Subaru of Wickliffe. Russ, Brian, Joe and James took very good care of me. Russ made me feel very comfortable during my test drive and made sure I got ever More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Russo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Buehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetrius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russell Papa
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Apr 18, 2024 -

Ken Ganley Subaru Wickliffe responded

Karen, it's great to know that Russ, Brian, Joe and James took good care of you at Ken Ganley Subaru Wickliffe. We're glad they could assist with your new Crosstrek purchase and ensure everything was set up properly for you. Enjoy the ride!

Apr 19, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi Karen, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Subaru Wickliffe! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
April 17, 2024

This establishment was top notch. Everything went smooth and the people were great! They stayed in touch with me through the whole process. Very prompt with every question I had. More

by unuzualg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Callender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan
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Apr 18, 2024 -

Ken Ganley Subaru Wickliffe responded

We're delighted to know your experience with us at Ken Ganley Subaru Wickliffe was top-notch! Our team is always here to ensure a smooth process and answer any questions you may have. Thanks for the positive feedback!

Apr 19, 2024 -

Ken Ganley Subaru Wickliffe responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
April 17, 2024

Ganley was very friendly and completed the six month services in a very prompt manner plus a car wash. More

by j?
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Barron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Ken Ganley Subaru Wickliffe responded

We're glad to know you had a positive experience with our service team at Ken Ganley Subaru Wickliffe. Thanks for the review and we hope your car is feeling fresh after its wash!

Helpful
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