Garavel Subaru - Service Center

They did a great job! I want also to thank them for being so understanding and accommodating when I could return to pick up my vehicle on schedule, since I had to take a family member to the emergency being so understanding and accommodating when I could return to pick up my vehicle on schedule, since I had to take a family member to the emergency room, More

Did everything I asked. I now have to test over time to see if the repair works on the hood latch. Also reminded me about new brakes that I meant to replace see if the repair works on the hood latch. Also reminded me about new brakes that I meant to replace More

I have always been happy with my local dealer. HOWEVER I I have always been happy with my local dealer. HOWEVER I am extremely unhappy with Subaru that they stopped the free replacement of their defective I have always been happy with my local dealer. HOWEVER I am extremely unhappy with Subaru that they stopped the free replacement of their defective headlights. This defect has occurred in both my 2010 Outback and 2013 Legacy numerous times. Subaru had previously stepped up to the plate to cover the replacements. To arbitrarily stop this policy is a disgrace and extremely disappointing! More

Over 30 years and four Subarus I have used many dealers. This was my first major service with Garavel and it stood out. Upon completion of the work I could appreciably feel the difference in the car! Ronni This was my first major service with Garavel and it stood out. Upon completion of the work I could appreciably feel the difference in the car! Ronnie Goss, my service advisor, clearly listened and in all aspects of the service experience he was especially keen on keeping me informed. Garavel and Ronnie exceeded all expectations! Sincere thanks! Terrific work. More

My only problem is that I appear to have one of the 2016 models that's got a power drain problem. Probably 8 times now I've had dead batteries to deal with. I've taken to purchasing a battery jumper and t models that's got a power drain problem. Probably 8 times now I've had dead batteries to deal with. I've taken to purchasing a battery jumper and trickle charger to be safe. On my 4th battery in 4 years. The last one lasted exactly one year before being replaced. Had to pay for some sensor in the door that I was told was causing problems last year. Didn't save the problem. Subaru Corporate needs to wake up and address these issues with a permanent solution. I care for an 85 year old and cannot afford to have a dead battery in emergencies. The answer is to keep throwing an inadequate battery at the toblem. More

I brought my Subaru in for a airbag recall. Everyone was very pleasant. The car was ready when they told me it would be. Thank you very pleasant. The car was ready when they told me it would be. Thank you More

I was sadly stranded with my brand new 2021 Outback which had an oil leak due to a manufacturing defect. I called Garavel first thing in the morning and Tony from service took my call. His concern and advi had an oil leak due to a manufacturing defect. I called Garavel first thing in the morning and Tony from service took my call. His concern and advice had me feeling relieved already. Roadside assistance delivered the car to them. Anneli arranged a loaner and kept me up to date at each stage of the process, and they repaired and got me back in my car in a short time. More

Wonderful experience everytime with Garavel Subaru. They are thorough, professional, and transparent with the service and sales they provide. I hope to always go to them. are thorough, professional, and transparent with the service and sales they provide. I hope to always go to them. More

Excellent service and reliable and friendly staff! Unlike other dealerships I have dealt with, I don't leave feeling ripped off in any way which is huge! other dealerships I have dealt with, I don't leave feeling ripped off in any way which is huge! More

Garavel was able to squeeze me in to do a major service that was soon needed, even though they were very busy and it was on a Saturday. They didn't have to do this and could have postponed it, but I am ver that was soon needed, even though they were very busy and it was on a Saturday. They didn't have to do this and could have postponed it, but I am very pleased that they took care of it and gave me a loaner car in the bargain. More