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Garber Automotive Porsche Audi

Rochester, NY

Overview
Employees
Reviews
Vehicles
4.9
667 Reviews
Garber Rochester is part of Garber Automotive, a nationwide auto group first founded back in 1907. After successfully establishing dealership in the Midwest and South, Garber Rochester decided to bring its winning formula to the Rochester area in 2011. Drivers and car buyers from Buffalo, Syracuse, and Brighton have quickly become loyal to the dealership due to its unwavering commitment to service and customer satisfaction. That commitment has been a hallmark of Garber Rochester’s philosophy since day one, and it’s more than just talk. Everyone on our Rochester team is eager and able to go the extra mile for customers. If you need help selecting the right new car for your needs and budget, our staff is here to help you make smarter choices. If you want to save big on a pre-owned vehicle, we are just as ready to help. Our financing team makes use of every resource to find you the best loan offer out there. And our service team takes pride in treating both the customer and his or her vehicle right. Each of our departments is great individually, but our dealership is designed for them to each work together to provide you with a seamlessly excellent experience. Finding a dealership that you can trust the first time and every time after is a real challenge. We invite you to visit Garber Rochester and allow us to earn your business. We truly believe we do more for the customer, and we would love for our next customer to be you. Visit us in person Monday through Saturday, or contact us at your convenience with any questions.
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3955 West Henrietta Road

Rochester, NY

14623

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Showing 667 reviews

July 04, 2023

Great service. Fair friendly people. They always deliver what they promise. I wouldn’t go anywhere else More

by GMAURO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul D’A res
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Jul 14, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the great review! We're so glad to hear that our team at Porsche Audi Rochester provided you with excellent service and met your expectations. We appreciate your loyalty, and we look forward to serving you again in the future!

Helpful
July 04, 2023

The dealership squeezed me in to get an oil change done when my regular dealer wouldn’t. It was done promptly at no extra charge. Paul did a great job. The coffee maker was not working but that is not impo More

by CJDUKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Jul 14, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the great review! We're glad we could accommodate your oil change and that Paul provided excellent service. We appreciate your kind words about our dealership. Have a wonderful day, CJDuke!

Helpful
July 02, 2023

Awesome dealership! ! We had a great experience with Max our salesperson and everyone else who helped us with our new Q3!! More

by BNORRIS6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Post, William, Peter Rizzo
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Jul 13, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the awesome review! We're so glad that Max and our team at Porsche Audi Rochester provided you with a great experience. Enjoy your new Audi Q3, and drive safely!

Helpful
July 02, 2023

Brilliant and knowledgeable courteous service advisor and excellent outstanding service with an exceptional attention to details . More

by MWYOHANNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and Scott
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Jul 13, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the fantastic review! We're delighted to hear that our service advisor provided brilliant and knowledgeable service with exceptional attention to detail. Your kind words are greatly appreciated. Have a wonderful day!

Helpful
July 02, 2023

Treated with ultimate respect. I was in and out very quickly. I felt very valued. More

by MAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Jul 13, 2023 -

Garber Automotive Porsche Audi responded

It makes us feel proud to hear we provided you with a wonderful experience. Please don’t hesitate to reach out to Porsche Audi Rochester for all your future vehicle needs!

Helpful
July 01, 2023

Service is always complete as specified. People are pleasant and helpful. I am reminded of service. More

by PAUL.STARR20
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul, service manager Porsche
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Jul 10, 2023 -

Garber Automotive Porsche Audi responded

We appreciate you taking the time to share your wonderful feedback about our helpful and reliable team – this is what we always strive for! Thank you again from all of us at Porsche Audi Rochester!

Helpful
July 01, 2023

My car in for oil change, inspection in and recall. Zachary Burke gave me a loaner, 2023 red Audi as a loaner , which was a joy to drive. Very pleasant and professional staff!!!! More

by JPAULIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Burke
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Jul 13, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the review, J! We're glad to hear that Zachary and our team provided excellent service during your visit. We're glad you enjoyed driving the loaner Audi, and we hope to see you again at Porsche Audi Rochester in the future!

Helpful
July 01, 2023

it was only a NYS inspection, but it was on time, friendly staff, fast service and no issues - the best kind of service appointment. More

by BPURVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Dean? Not sure
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Jul 13, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the great review! We're glad to hear that your NYS inspection at Porsche Audi Rochester went smoothly and that our staff provided friendly and fast service. We appreciate your feedback, and we hope to see you again in the future!

Helpful
July 01, 2023

The service team was great - and done early! The also did the recall in the time frame More

by ODENBACHJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know their names
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Jul 13, 2023 -

Garber Automotive Porsche Audi responded

Odenbachj, it was our pleasure to assist you. Thank you from all of us here at Porsche Audi Rochester!

Helpful
June 30, 2023

Excellent service team. Waited in their lounge, a great away from work environment. Snacks and coffee provided. More

by CRAIG.NOBBS
Recommend Dealer
Yes
Employees Worked With
Pail
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Jul 13, 2023 -

Garber Automotive Porsche Audi responded

Thank you for the great review! We're glad to hear that our service team provided excellent care and created a comfortable environment for you. We appreciate your support and hope to see you again at Porsche Audi Rochester!

Helpful
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