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Garber Honda - Service Center

Rochester, NY

4.8
497 Reviews

497 Reviews of Garber Honda - Service Center

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April 04, 2024

Garber Honda is a great, reliable and trustworthy dealership. I have done business with them for several years and have purchased multiple cars. The service representatives are awesome, and I enjoy More

by ROSEMARY.PLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Bochno, Warren in Service Dept
Apr 12, 2024 -

Garber Honda responded

We're so glad to know you've had consistently great experiences with us at Garber Honda! It's our pleasure to provide thorough explanations and top-notch service. We look forward to continuing this relationship for many more years. Thanks for your trust in us!

April 01, 2024

The scheduling was easy. The oil change and tire rotation were done in a timely fashion while I waited. Everyone was very pleasant. The waiting area was very nice. More

by MAPBAILEY27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annie Bochno
Apr 12, 2024 -

Garber Honda responded

We're glad to know that you found our scheduling easy and service efficient at Garber Honda. Thank you for your positive feedback about our team and waiting area!

March 28, 2024

Josh was professional, helpful and pleasant. My 19yo Accord passed inspection! Had an oil change too. More

by TOLIZT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh in the Service Dept.
Apr 12, 2024 -

Garber Honda responded

It's great to know that Josh was able to assist you with your Accord at Garber Honda. We're glad everything went smoothly during the inspection and oil change!

March 24, 2024

Our buying experience was very good, Sarah was excellent at negotiating the deal and explaining how to use the van. More

by ARTOFWILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Apr 12, 2024 -

Garber Honda responded

We're glad to know your buying experience at Garber Honda was a positive one! It's great that Sarah could assist in negotiating the deal and explaining all about your new van. Thanks for sharing this review with us!

March 24, 2024

They have good customer service and always they try to find out the better way to improve their service. More

by RAADJABER65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I knew Steve and Allen they are a excellent.
Apr 12, 2024 -

Garber Honda responded

We appreciate your feedback! Our team at Garber Honda is always looking for ways to enhance our service. Thanks for noticing our efforts and sharing your experience with us!

March 22, 2024

Great service, great people, great dealership. The service writer noted that some of my service was done at the 100,000 mile service and did not need to be done now, saving me money. More

by WEBBBW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debra Ferra
Apr 12, 2024 -

Garber Honda responded

We're glad to know that our team at Garber Honda could provide you with great service and help save some money. Thanks for the positive feedback!

March 22, 2024

the service was very good,and the car has been great since my service. i will be back for more service. More

by SCUSIMANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ryan soles
Apr 12, 2024 -

Garber Honda responded

We're glad to know you had a positive experience with our service team at Garber Honda! We look forward to seeing you again for your future car needs. Safe travels until then!

March 16, 2024

I was greeted by friendly service rep (Debbie) and waited in a comfortable waiting room for a reasonable length of time. When my service was complete I was efficiently taken to the payment counter and my car More

by TREVOR_SHUTTLEWORTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Apr 10, 2024 -

Garber Honda responded

Trevor, it's great to know that Debbie and the rest of our team at Garber Honda provided you with efficient and friendly service. We appreciate your feedback!

March 16, 2024

Easy to schedule appointment. Great communication from Debbie and Mike the technician. Very helpful will answering questions and billing More

by LDIFLORIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie
Apr 12, 2024 -

Garber Honda responded

We're glad to know that scheduling was a breeze and you found our communication effective at Garber Honda. Thanks for recognizing Debbie and Mike's efforts! We appreciate your feedback.

March 15, 2024

Very good service. It was a very fast experience very happy with the outcome. Will definitely choose Garber in the future More

by HOGPURPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Garber Honda responded

We're glad to know you had a positive and efficient experience with us at Garber Honda! Thanks for choosing us, we look forward to serving you in the future. Safe travels!

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