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Garcia Cadillac of Albuquerque

Albuquerque, NM

4.1
88 Reviews
We are please to announce we have a new management team! Aubry Padilla is our new GM with Raymond Montes as our new Sales Manager! Please stop by and meet our new team and let them show you why Cadillac is the perfect car for you! There is one place to buy your next new Cadillac in Albuquerque and that's Garcia Cadillac. We are proud to offer the expertise and the inventory that will help ensure you have the best buying experience around. We offer incredible deals on our new car inventory that will make getting into your new Cadillac easy, but make sure you check them out before they're gone! Not only do we have a huge selection of new Cadillacs, but we also have an impressive selection of pre-owned Cadillacs. As a family owned dealership we understand the importance of having a quality vehicle at a great price. That's why we put our used inventory through a series of rigorous tests to make sure you are getting the high quality vehicle you deserve! Our knowledgeable team will find you the Cadillac you've been needing.
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6401 San Mateo Blvd NE

Albuquerque, NM

87109

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Showing 88 reviews

November 08, 2018

Purchase a cadillac John Pond allowed us to test drive the vehicle. He allowed us enjoy the ride and not hurry to get back to dealership. He explained the vehicle and al More

by Nanababa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aubrey Padilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rashid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory
Nov 09, 2018 -

Garcia Cadillac of Albuquerque responded

We’re thrilled to hear that you enjoyed working with John, Nora, and Aubry, and are so glad to see that they were able to help you find the perfect vehicle! Your review is sincerely appreciated and we are excited to continue providing exceptional service for you in the future! Thank you!

November 07, 2018

Excellent people and customer service. Cory, John Pond, Jacob and Nora and Brian were FUN, professional and great to work with. Thank you. Great team work. Went in to only take a test dri More

by James & JoAnn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Hemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rashid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2018 -

Garcia Cadillac of Albuquerque responded

It’s our mission to provide an exceptional car-buying experience, and these are the kind of stories we love to hear—thank you so much James and JoAnn! We had a wonderful time working with you both, and we can’t wait to continue to make your ownership experience a great one! Thank you again, and take care!

October 22, 2018

3 Cadillacs in 30 days We purchased an ATS-V and leased a XT5 first, then decided neither was the vehicle our former Escalade was, so we traded them both in for a 2018 Escal More

by Ronnrobin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rashid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2018 -

Garcia Cadillac of Albuquerque responded

Thank you for the great review! We’re thrilled to see that our team was able to deliver a 5-star experience for you both, and we’re looking forward to continuing to provide high-quality care for many miles to come! Thanks again, and enjoy the new Escalade!

October 12, 2018

Happy new xt5 platinum owners John Pond provided exemplary customer service. He was thorough, patient, and informative during both sales and delivery. He answered our many questi More

by Happy Buyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rashid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2018 -

Garcia Cadillac of Albuquerque responded

Your amazing review has truly made our day, thank you so much for sharing this with us! We’ll definitely let John, Raymond, and Nora know that you had some kind words for them, and we look forward to serving you for many years to come! Thank you!

October 09, 2018

Best car buying experience ever! Best car buying experience of my life! Jake, Nora and Rey take customer service to a whole new level. I wish I could give them each 10 stars instead o More

by Henrietta L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Hemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rashid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Garcia Cadillac of Albuquerque responded

Wow thank you so much for your incredible review, Henrietta! Seeing feedback such as yours means the world to us and we look forward to taking care of you and your new XT5 for years to come! Thanks again!

October 09, 2018

No stress enviroment Everyone was very friendly and east to work with. Jake was Very knowlegable on the XT4. Jake is like a Cadillac Geek and tech savvy. It is such a joy More

by Action Jackson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Hemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rashid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Garcia Cadillac of Albuquerque responded

Your kind words have really made our day, thank you so much for sharing with us! We will definitely be sure to share your great feedback with Jake and we can’t wait until you stop by to see us again! Thank you!

September 10, 2018

New Car We are excited to be driving our new, beautiful Cadillac. We had good customer service which helped us make our final decision, thank you Cadillac. More

by jgabaldon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pond
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Garcia Cadillac of Albuquerque responded

Thank you so much for the rating and kind words! It’s our goal to provide a 5-star experience to every customer, and If there is anything we can do to improve your experience the next time you stop in, please don’t hesitate to call Brian Austin from our Management team at (505) 837-5200. Thank you!

September 06, 2018

The real deal in customer service/satisfaction Even better than the great deal on our 2016 Cadillac Escalade was the PERSONAL service we got from Jake Hemann, an impressive young man with a humble More

by Joe S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Montes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Hemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rashid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Garcia Cadillac of Albuquerque responded

Wow! Thank you so much for sharing such an incredible review with us, Joe! We’re thrilled to hear that Jake and the rest of the staff took great care of you and we’ll be sure to pass along your kind words to them. Thanks again, and we look forward to continuing to work with you for many years to come!

August 27, 2018

Krapcha 2018 Mazda Professional, efficient and friendly. Very easy to work with! Until now there was only one dealership in Albuquerque I trusted (Montano Acura/Jim Ed More

by Dive Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Hemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rashid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2018 -

Garcia Cadillac of Albuquerque responded

Thank you so much for taking the time to leave this review, and thank you for the 5-stars! It means so much to us and we’ll be sure to share your compliments with the team! Thanks again, and we look forward to serving you in the future!

August 24, 2018

2013 Toyota Camry We bought a used 2013 Toyota Camry for our son from Garcia Cadillac. They took very good care of our needs, were very thorough with what they did wit More

by Rowleyrk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Hemann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nora Rashid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Garcia Cadillac of Albuquerque responded

Our customers mean the world to us and we’re so glad to hear that our staff gave you 5-star service! Thank you for choosing Garcia Cadillac, and we hope your son enjoys his Toyota Camry!

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