Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Garden Grove Kia

Garden Grove, CA

Overview
Employees
Reviews
Vehicles
4.7
3,680 Reviews
What is one of the most frustrating things you have dealt with from new or used car dealerships in the past? One of the most common answers that we hear to this question is pushy sales people, who just wanted to put people in whatever vehicle they can! We wanted to start by telling you that this is absolutely, 100% not the car buying experience you will have here at Garden Grove KIA. We have taken great pride during our years of operation in being a dealership that works with shoppers to find them the car that is a perfect fit for them. If you choose to shop from us, we can guarantee that you will be driving off our lot in a new vehicle that you love, with a smile on your face!
Contact Dealership
View Awards

13731 Harbor Blvd

Garden Grove, CA

92843

Directions

By Type

Showing 3,681 reviews

December 18, 2024

i love the service here at Kia Dealership G. G! Webb was very efficient and on time with my maintanance schedule ! He kept me up to date with my service and gave me a great details on how to fo More

by ELIZA01142011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Webb
Report | Print
Dec 18, 2024 -

Garden Grove Kia responded

Thank you for sharing your positive experience with us at Garden Grove Kia, Eliza! We're delighted to hear that Webb and our service department provided efficient and informative assistance. We appreciate your support, and we'll be here whenever you need us next!

December 18, 2024

The service was exceptional, faster than I expected the Service manager provided free car wash. More

by pastorbriscoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Fra/ P460*W*
Report | Print
Dec 18, 2024 -

Garden Grove Kia responded

We're elated to hear that your Garden Grove Kia experience was a smooth success! Thank you for the 5-star review. Safe travels!

December 18, 2024

Super responsive on questions, clear on terms, seamless transaction, minimum time at dealership, Andrea and Paul were great! More

by Bernadette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul
Report | Print
Dec 18, 2024 -

Garden Grove Kia responded

Bernadette, we're delighted to hear that Andrea and Paul made your experience at Garden Grove Kia smooth and efficient. Thanks for the fantastic feedback!

December 18, 2024

The salesman worked hard to get us a deal but when we went take the car away they switched it for the one that had a dent. I was specifically told I would be getting the identical car without the dent . More

by johnclements194
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Juan
Report | Print
Jan 08, 2025 -

Garden Grove Kia responded

John, I apologize for the confusion and frustration you experienced with your vehicle purchase. We strive to be transparent in our dealings, and it's disappointing to hear that we fell short here. Please reach out so we can address this issue directly and work towards a resolution. Thank you, Chad Clarke - General Sales Manager - 714-823-4949 ext 262

December 17, 2024

Jeremy was very helpful and accommodating. I was able to get my vehicle serviced and cleaned which was nice. More

by VRHSPLASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Dec 17, 2024 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided helpful and accommodating service during your visit to Garden Grove Kia. It's great you were able to get your vehicle serviced and cleaned! Thanks for sharing this positive experience with us.

December 16, 2024

Since I bought my car j always take it this dealer always adds promised car wash and the people really cards for the customers More

by jorah316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher in service
Report | Print
Dec 17, 2024 -

Garden Grove Kia responded

We're delighted to hear that you consistently enjoy your visits with us at Garden Grove Kia. Our team is committed to providing excellent service and ensuring our customers feel valued. Thanks for choosing us!

December 16, 2024

James did a great service he was helpful and great customer service thank you James More

by adrian James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Dec 17, 2024 -

Garden Grove Kia responded

Thank you for the shoutout to James! We appreciate your support here at Garden Grove Kia.

December 15, 2024

Easy to check in and get service done. The staff here are competent and professional. They check in with you throughout your appointment. The lobby area has a great atmosphere and was fine More

by HAILEY_SHIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Franklin
Report | Print
Dec 16, 2024 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia, Hailey! We're delighted to hear that Chris and our team provided a professional and comfortable service visit. We appreciate your trust in us, and we're here whenever you need assistance!

December 15, 2024

Elias was very helpful and answered all my questions, he was very professional and detailed. More

by rayquevedo99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elias
Report | Print
Dec 16, 2024 -

Garden Grove Kia responded

Thank you for sharing your feedback with our team at Garden Grove Kia! It's great to hear Elias was very helpful and answered all of your questions with professionalism and detail. Happy driving!

December 14, 2024

Check-in was quick as always and communication good during the wait time. The lobby has a very pleasant atmosphere which makes waiting so much easier. Bathroom is always clean. At checkout, all my ques More

by kornelia.grant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Dec 16, 2024 -

Garden Grove Kia responded

Kornelia, thank you for sharing your experience with us at Garden Grove Kia! We're delighted to hear that our team made the process smooth and comfortable for you. We look forward to seeing you again soon!

1
...
31
32
33
...
369