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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,914 Reviews

1,914 Reviews of Garden Grove Kia - Service Center

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June 07, 2022

Luis was friendly and efficient. Provide me with quote for service which was on point. Overall, very good experience at Kia of Garden Grove More

by yoomdinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
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Jun 08, 2022 -

Garden Grove Kia responded

Thanks so much for taking a moment to give Luis and the Garden Grove Kia team a shoutout. We look forward to seeing you again next time. Take care!

June 07, 2022

Thank you very much to the dealer for quick service reception and kind and detailed explanation. I look forward to a good service next time. More

by musicianye1103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Fierros
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Jun 08, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back again down the road!

June 01, 2022

Unfortunately I have had a bad experience with other (HB KIA), which took me elsewhere to find service, so much so that it has soured me on buying another Kia. So far GG KIA has been an upgrade, we will see More

by markandkatesweet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
June 01, 2022

Luis was very helpful since the start very happy with this visit glad my vehicle was ready same day. More

by guadalupevictoriahernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis service
Report | Print
Jun 02, 2022 -

Garden Grove Kia responded

We're glad Luis and the Garden Grove Kia team delivered such satisfying service, Guadalupe! Thank you for the tremendous review and for allowing us to assist you! Take care.

June 01, 2022

Everyone is so nice and service is always fantastic! ! I love being able to make the appointments online it's super convenient. I'd definitely recommend this location! More

by Ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Jun 02, 2022 -

Garden Grove Kia responded

Ashley, thank you for the great review! We are so glad to hear that you had a successful experience working with the Garden Grove Kia team. Drive safely, and we hope to see you back!

May 29, 2022

Always a good experience. Luis in the Service Dept. is the best! Never pushy, very straight forward. More

by drtraceybailey
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
May 31, 2022 -

Garden Grove Kia responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Luis. Drive safely, and we hope to see you back at Garden Grove Kia!

May 27, 2022

Garden Grove Kia has the nicest staff. They are very kind and friendly. Efrain helped on my vehicle, he followed and went through the process with me in detail. Thank you! More

by parkyj38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
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May 27, 2022 -

Garden Grove Kia responded

We pride ourselves on delivering a straightforward and seamless experience for our guests and are thrilled you had a positive visit with Efrain. Please let us know if there is anything else we can do for you! - Garden Grove Kia

May 27, 2022

First of all they are very kind and working very specialty. And they keep carefully and on time. More

by Jongjin Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
May 31, 2022 -

Garden Grove Kia responded

Thanks for the review. We are glad that the team worked hard to ensure you were well taken care of! See you again next time.

May 26, 2022

Service Department staffs are friendly, helpful and very professional. They are knowledgeable. I really enjoyed getting my car service there. More

by dtnguyen1115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis, Kaleb and Effrin
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May 27, 2022 -

Garden Grove Kia responded

Hearing you enjoyed servicing your vehicle with us truly makes our day! Thank you for the lovely review and for being a valued Garden Grove Kia client. See you next time!

May 25, 2022

Very helpfull , Kind and understanding . They answer all my questions and the service was done in a great time More

by CALDERONAILIN.AC68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
May 26, 2022 -

Garden Grove Kia responded

We can't ask for better feedback than this! Thank you so much for trusting Garden Grove Kia with your vehicle and taking time to rate us five stars.

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