Gary Smith Honda

I went in for routine service on my Honda Civic because a code was showing on the dash (A 13). I was informed it was an oil change, transmission fluid change and tire rotation. Since the tires were well wo code was showing on the dash (A 13). I was informed it was an oil change, transmission fluid change and tire rotation. Since the tires were well worn I requested a price quote. The price was $100 less than Goodyear had told me, so I bought the new tires from Gary Smith Honda. I mentioned to Brad that my sun visors were broken. He said that the warraty had been extended on the visors and he had them replaced for free. It was a very good day for me because all the work was completed quickly (less than three hours) and I ended up paying less than $600. More

Setting up the appointment was quick...met at arrival by greeter with information already printed out for my vehicle work. Latone Thompson, service advisor, was prompt, courteous, friendly and answered all greeter with information already printed out for my vehicle work. Latone Thompson, service advisor, was prompt, courteous, friendly and answered all my questions. This was an exceptional service experience! More

I was vacationing in the area and had a warranty issue on my vehicle. Jeremy Cameron set up the appointment and ordered the part. He was polite and helpful. I called and left a message with Brad Morrison to my vehicle. Jeremy Cameron set up the appointment and ordered the part. He was polite and helpful. I called and left a message with Brad Morrison to confirm the time but he never called back. When I arrived the paperwork was not ready. After the service was complete, no one took time to explain what was done. Also, prior to arriving I noted that my fluid levels were low but none was added during the visit. I understand that I was from out of town and most likely will never be back, but there is a certain level of service that I expect from Honda.It was not met during this visit. More

This is the second time that Trish has worked with us. Without a doubt she is a true professional and makes car leasing almost seem like fun. We were treated like old friends and felt that everyone wante Without a doubt she is a true professional and makes car leasing almost seem like fun. We were treated like old friends and felt that everyone wanted to make our experience great. It seemed every time Trish was gone someone would come over to make sure we were ok. I sold vehicles for approximately three years and to find someone like Trish is without a doubt special and lucky. Trish has energy and spirit that can only belong to someone who loves what she does and will try to do whatever needs to be done to make the customer happy. The managers came over to ensure that we were being taken care of, as if there were any doubt. "Gator" in the finance office was informative and friendly. We understood the process and appreciated the manner in which he presented the details. After we arrived home, we realized that we misplaced a set of keys and called Trish. She checked our old vehicle, the sales floor and her office but failed to find them and called us back. Approximated twenty minutes later Trish called to informed us that she checked the old vehicle another time and found the keys stuck in the seat cushion. "That's service!!" More

This was our first experience with Gary Smith Honda and found our experience to be painless and quite enjoyable. Trish and Gator were very professional, warm, friendly and very knowledgeable about thier jo found our experience to be painless and quite enjoyable. Trish and Gator were very professional, warm, friendly and very knowledgeable about thier jobs. We purchased a new Honda Civic for our daughter's graduation and the entire experience was a pleasure. Danny Hoyt More

This dealer is the greatest one that I have ever visited. The sales person made you feel at home when dealing with her. She knew the vehicle very well and any question I through at her she new the answer. Th The sales person made you feel at home when dealing with her. She knew the vehicle very well and any question I through at her she new the answer. The Manager was a very friendly person and helpfull. He under stood the value of a customer and treated you like you were of someone of important. The finance officer was a real joyful person to work with. He understood his job very well. This was the best and easiest vehicle purchased the I have ever made. I will tell all of my friend about this dealership and the vehicle that I just purchased. More

I emailed Mr. Buchman with my list of wants. He responded prompty and answered all questions. He was friendly and helpful. I bought a car. responded prompty and answered all questions. He was friendly and helpful. I bought a car. More

We were in the area for a winter break. I've been a Honda customer for many years, so when my Accord needed service, we searched the Internet and found Gary Smith Honda. We called to make an appointme Honda customer for many years, so when my Accord needed service, we searched the Internet and found Gary Smith Honda. We called to make an appointment, and the service advisor told us to "come on over." A very pleasant surprise! We went immediately and were welcomed with open arms. Our vehicle was serviced immediately. We were made comfortable and treated with respect and friendliness. After a short wait in a comfortable lounge area, we were told our car was ready and were called to the cashier. When she told me the cost, I wasn't sure I heard correctly. Much, much lower than we expected! One of the best experiences I've ever had with a service department, and I'll recommend Gary Smith Honda to everyone. More

I was very satisfied with my treatment and the service on my 2003 Honda Accord. Latone and the rest of the employess were very courteous. my 2003 Honda Accord. Latone and the rest of the employess were very courteous. More

Visiting Fla. from Ct and had a recall service that needed to be performed. Have used this dealership before- very professional, friendly and customer focused. Received a text reminder notice (great needed to be performed. Have used this dealership before- very professional, friendly and customer focused. Received a text reminder notice (great idea) and everything was handled. Also warnt to mention a salesman named Jeff H. who took the time to show us the new CRV even though we will probably be getting it in CT in the spring. He knew that but still walked us through all the new features and answered our questions. A truly exceptional dealership experience. More