Executive Auto

we bought 2004 Dodge Durango on 2/17/20- oil leak, take back to them, took them more than week to fixed. my husband have to call them so many time, never recommend this dealer. Bad service. back to them, took them more than week to fixed. my husband have to call them so many time, never recommend this dealer. Bad service. More

Poor Service Bought a Jeep from there a few months ago. Floor was wet when bought, told mechanic must’ve left window down. Turns out sunroof was leaking, dealer sa Bought a Jeep from there a few months ago. Floor was wet when bought, told mechanic must’ve left window down. Turns out sunroof was leaking, dealer said they’d fix it they didn’t after keeping car for days. Sold with busted shocks in back, told it was just inspected and they would check out noise coming from back, when dropped off then said mechanic wasn’t there to look at it. Car was dirty inside and brakes squeaked awful. Would not recommend buying car from there! More

Lies and take your money Purchased a vehicle had transmission problem 2 days later after only putting 30 miles on it , called to complain, told my salesman was on vacation and Purchased a vehicle had transmission problem 2 days later after only putting 30 miles on it , called to complain, told my salesman was on vacation and someone would call me back in morning. No one called. Had to sell vehicle due to problems took a loss . Paid loan off , took 8 weeks to get a title, said it was lost . Put $1000 down to pay taxes tags fees , they never paid sales tax with money I give them, had to go there and cause a scene to get money back from them so I could go pay tax at dmv myself. Title they give me was from West Virginia so now I have to wait longer for West Virginia to release title to Virginia. Mean while guy I sold truck to got it fixed and is waiting on me to give him a title so he can tag and title it . Very poor service, they lied and said they paid sales tax for me with money I give them, and seems like they are selling vehicles with loans still on them getting money from buying customer then using that money for other things. Then when they sell another vehicle they take that money and pay lien off that was on vehicle that they already sold , hint why it took over 8 weeks to get some kind of title from them. Just want people in area to know what kind of people they are . They have lost my business for life . More

They sell bad cars I bought a car from these people 2008 Chevrolet Equinox I had it less than 3 hours before it began to overheat it had a warranty in the window when I I bought a car from these people 2008 Chevrolet Equinox I had it less than 3 hours before it began to overheat it had a warranty in the window when I purchased they told me that because they discounted the car another words I argued the price down before I bought that it was an as-is and they would not honor the warranty so I was stuck with a car with a blown head gasket I would never recommend this place to anyone More

Excellent experience I recently purchased a classic car for my wife from this dealer. The salesman I dealt with was Garth. He was extremely friendly, straightforward and h I recently purchased a classic car for my wife from this dealer. The salesman I dealt with was Garth. He was extremely friendly, straightforward and honest. Our transaction took place over the phone and Garth went out of his way to assist in the purchase and delivery of the vehicle. The car arrived at our home the next day and EXCEEDED all of our expectations! There were no surprises or problems- not one! The gentleman who delivered the vehicle (Jerry) was a sheer delight to deal with and talk to. I would highly recommend these folks and will deal with them again in the future. More

Car buyers need to read this HUGE SCAM! I bought an older suburban from them. After I bought it, I was told by someone in the community that is an expert in the car business that HUGE SCAM! I bought an older suburban from them. After I bought it, I was told by someone in the community that is an expert in the car business that Gasoline Alley is notorious for changing mileage on vehicles. I pulled the car fax report that they didn't show me but told me it was clean only to find out that the miles showing on my car and paperwork were much less than the previous owner purchased it with several years earlier. I called the salesman several times and he didn't do anything at all. I was stuck. I've since talked with a dealership about trading in my Suburban but because of the fraudulent mileage which they could see immediately, a dealership will only give $1500 for it. Gasoline Alley is horribly crooked. This is the first time I've ever written a negative review in my life. I'm not typically vocal but buyers should know know. Please do the right thing and take your business to many of the other ethical dealerships in Winchester. More

Very pleased My car broke down early in the morning and needed to find a vehicle. Since this wasn't planned I wasn't in a position to put more than $300.00 down, a My car broke down early in the morning and needed to find a vehicle. Since this wasn't planned I wasn't in a position to put more than $300.00 down, after filling out the form for credit online, I was contacted by Scott Riley when the dealership opened. Scott spent the whole day working to get me a vehicle I could afford. Scott called me numerous times during the day to keep me updated on his progress and by the afternoon had found me a vehicle that I was more than pleased with. He also had the financing approved. I've never had anybody work this hard to find me a vehicle. Scott and Garth went way above and beyond. More

Crooks!!! Bought a car with a we owe you paper signed from them. Dropped car off they never did anything they said they were gonna do. Talked to manager Chris t Bought a car with a we owe you paper signed from them. Dropped car off they never did anything they said they were gonna do. Talked to manager Chris told bring car back the following week he would make sure it was all done had to order part. The following week Chris says he won't fix car until I take down the bad review I put on Google. Now Chris the world needs to know your crooks! I've also contacted state troopers because I'm sure the inspection sticker should not be on this car also DMV inspector because I do have a signed paper you will fix my car!!! More

Thank you! I went to Gasoline Alley because they had the best deal on a low mileage affordable vehicle that fit my purposes for work. I found the salesman, Scott I went to Gasoline Alley because they had the best deal on a low mileage affordable vehicle that fit my purposes for work. I found the salesman, Scott, at Gasoline Alley very knowledgeable and helpful given my financial history. I recommend this dealership to anybody that needs an affordable car without the feeling of being ripped off. More

Worst experience ever Don't waste your time with these bozos. Make an appointment, drive 75 miles to see a vehicle, arrive on time and the guy's NOT there. Wait 15 minutes Don't waste your time with these bozos. Make an appointment, drive 75 miles to see a vehicle, arrive on time and the guy's NOT there. Wait 15 minutes and he shows up with another customer. He wants to know why I don't look happy. I remind him we had an appointment 15 minutes ago. He says, "I have another customer now. Sit down and have some water. I'll be with you soon." I walked out. I don't tolerate this kind of bull at a doctor's office and certainly not at a car dealer! Meantime, another salesman is sitting there shuffling papers and couldn't even get the key so I could look at the vehicle I came to see. Walks up to me and says, "I need to get into the keybox you're standing in front of." Not even excuse me or something remotely polite. Very RUDE, INCONSIDERATE, IGNORANT!!! These guys should have paid better attention in kindergarten when good manners were the lesson of the day! More