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Gates GMC Nissan - Service Center

North Windham, CT

4.8
92 Reviews

92 Reviews of Gates GMC Nissan - Service Center

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March 11, 2024

Great Service from Bill as always, prompt, straight up, knows his trade like few others. More

by Chris 001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

The service that I received from Bill was fantastic. He was professional and really made me feel welcomed. More

by athleticguy56
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

Great experience! Bill Rideout was helpful, courteous and knowledgeable. I felt comfortable and valued as a customer. More

by WHatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2024

I have owned many Nissan vehicles over the years and service manager Bill Rideout has always provided me with great customer service. Currently I own a 2020 Pathfinder that had been damaged and Bill and More

by Atd195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

We followed Bill from Decormier Nissan, It is the only reason we buy vehicles and service with Gates, Bill has always worked to keep our vehicles in the tip top shap More

by Carmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

My first visit in the service department and the Service Manager, Bill was nothing less than professional and courteous. He took the time to explain all and everything I had questions about. More

by Debbi D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

I was speaking with Bill Rideout out using Gates to buy my next car and about their service. He provided me with tons of useful information. About an hour later I was speaking to a friend and Bill's name More

by Maria
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Bill and the Service Department are honest, knowledgeable & very helpful! Being a woman, it is very important to know you are getting the most honest and trustworthy service. Bill definitely makes you feel t More

by Purplepiper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

We are pleased with Gates GMC Nissan but we are most impress with Bill Rideout the Service Dept. Manager. He was professional, friendly and courteous. He took the time to ease our minds and answer all More

by dragonladyjury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2024

Brought my maxima to gates with a strange shudder. my local garage could not find an issue. bill ridout more then helped me out. Found it to be a problem with a transmission computer they fixed me rig More

by Mr woke under deress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Rideout
5.0
This rating includes all reviews, with more weight given to recent reviews.
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