Thank You Zach!
A flashing yellow engine light and hours from home is enough to cause anxiety...within minutes of arriving at Gateway our calm was set in by the amazing care by Zach! He stayed focused on our situation and kept us informed throughout. At the same time he seamlessly juggled other customers with the same care. To have to work with both Canada Hyundai as well the United Sates counterpart...warranty, approvals,... Zach stayed calm, professional and very knowledgeable. We always felt he had out best interest at hand. Zack has even gone to work on his day off to address our particulars and ensured if we needed his assistance at anytime a contact number was given. Thank you so much Zach as you have no idea the impact you had on us and a true role model of what customer care is! Gateway you have a gem with Zach!