Gateway Chevrolet Cadillac Hyundai Nissan - Service Center

Service department is top notch. Excellent to work with. Quick, efficient and highly recommended. A+ Excellent to work with. Quick, efficient and highly recommended. A+ More

The customer service was exceptional. All the folks were welcoming and courteous. I will definitely recommend others looking for a quality Vehicle to consider Gateway Chevrolet. All the folks were welcoming and courteous. I will definitely recommend others looking for a quality Vehicle to consider Gateway Chevrolet. More

This service center needs work with communication and customer satisfaction, I had to come back three times to have the issues resolved. The first day I waited in the lobby, approximately six hours after customer satisfaction, I had to come back three times to have the issues resolved. The first day I waited in the lobby, approximately six hours after getting anxious and upset I realized the vehicle was parked out front, and no one had tried to communicate with me, or tell me that they would be needing it overnight. They Claimed they needed 30 minutes to an hour to Inspect it. Why I waited six hours, and personally had to discover the vehicle parked outside? I’m not sure. I assume it was due to miscommunication due to the fact that the original service tech was gone by the time I came back to ask about my vehicle, He had passed my information to someone else, and they failed to notify me as I waited in the lobby. They told me to come back the next day and everything would be done. The next day came I waited around four hours for them to tell me they would be needing my vehicle overnight again. They returned the vehicle with major scratches all over my glove box and passenger Foot siding. I think it’s fair to mention I had only owned the vehicle for two weeks after purchasing it directly from them. The sales team went above and beyond to make sure I was happy, but unfortunately, it was a nightmare to deal with the service techs. More

Best person ever! ! Goes above and beyond!! Hardest working and nicest person you'll meet!! Makes the process enjoyable and easy!! Most fun to work with!! Makes you smi ! Goes above and beyond!! Hardest working and nicest person you'll meet!! Makes the process enjoyable and easy!! Most fun to work with!! Makes you smile!! More

Very informative and fun to work with. Very knowledgeable about the pickup I purchased. They also made me very comfortable by showing me all the options I could choose from. Very knowledgeable about the pickup I purchased. They also made me very comfortable by showing me all the options I could choose from. More

Great service and fast Friendly staff Easy access of the interstate. Very clean and nice facility interstate. Very clean and nice facility More

I always leave happy and anew truck and it's great on gas And Ron Hanson and Corey have always tried to get me the best deal available for my income level. And Ron Hanson and Corey have always tried to get me the best deal available for my income level. More

RUN AWAY! !! Scared to bring my vehicle in and try to get something warrantied. They always seem to find some loophole to charge me and get out of getting th !! Scared to bring my vehicle in and try to get something warrantied. They always seem to find some loophole to charge me and get out of getting the issue warrantied. Bottom line: Better off buying something else More

Shane and Rochelle were great to deal with through the whole warranty process. Answered emails, phone calls, and communicated to make sure we were informed. Rochelle and Shane are to be commended for the whole warranty process. Answered emails, phone calls, and communicated to make sure we were informed. Rochelle and Shane are to be commended for their professionalism. More