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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,997 Reviews

3,997 Reviews of Gateway Chevrolet - Service Center

Sort by
December 14, 2021

Great customer service and communication with service advisor easy to make appointments and clean waiting room More

by cynagomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Mongar
Report | Print
Dec 15, 2021 -

Gateway Chevrolet responded

Hello cynagomez, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 14, 2021

I wait 4 hours just for a oil change and I think is too much time for that More

by edgarsanchez7012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mohammed
Report | Print
Dec 29, 2021 -

Gateway Chevrolet responded

Thank you edgarsanchez7012 for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

December 14, 2021

It was great. I brought my car in for an oil change and expected to be there a few hours. It was done in an hour with no hassle More

by crarmijo418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
Report | Print
Dec 15, 2021 -

Gateway Chevrolet responded

Hello crarmijo418, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 14, 2021

Fast, quick and easy service! Quran did an amazing job! I will be back to see him in 5000 miles. More

by ESLIMKEMANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quran Mohammad
Report | Print
Dec 15, 2021 -

Gateway Chevrolet responded

Hi ESLIMKEMANN, thank you for your kind review; we are happy to pass along your comments to Quran and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 13, 2021

The staff here are always friendly and professional. I bought my truck here and continue to bring it here for service due to being treated so well and not just another customer. More

by bpatodd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lilianna Hernandez
Report | Print
Dec 14, 2021 -

Gateway Chevrolet responded

Hello bpatodd, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 13, 2021

Once you get in to this dealer for service they’re great. Getting a appointment is painful! I called to get in for a simple oil change and couldn’t get ahold of service department. It kept kicking me back to More

by Bierman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Quan
Report | Print
Dec 29, 2021 -

Gateway Chevrolet responded

Thank you Bierman for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

December 10, 2021

Great service fast and efficient also our service adviser was really nice and very polite. More

by aznanaangie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quran services advisor
Report | Print
Dec 14, 2021 -

Gateway Chevrolet responded

Hello aznanaangie, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 10, 2021

Very pleasant and the work done right. Always good to work with the service department More

by CAPTAINSMITH60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Thompson
Report | Print
Dec 14, 2021 -

Gateway Chevrolet responded

Hello CAPTAINSMITH60, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 10, 2021

Got the job done took longer than expected and forgot to wash the car like they said they would More

by GARY2Held
Customer Service
Recommend Dealer
Yes
Employees Worked With
Marc Cone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2021 -

Gateway Chevrolet responded

Thank you GARY2Held for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

December 09, 2021

Good service, left my vehicle, few hours later it was done, again good service, thanks More

by evolution920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Dec 10, 2021 -

Gateway Chevrolet responded

Hello evolution920, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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