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Gateway Chevrolet - Service Center

Avondale, AZ

4.3
3,997 Reviews

3,997 Reviews of Gateway Chevrolet - Service Center

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December 09, 2021

We brought our volt in for a indicating light notification. Zack Sheldon got right on it like he always does arranging a ride home while his specialist analyzed the problem as a faulty computer. More

by wwlconserv
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
service dept.
Dec 10, 2021 -

Gateway Chevrolet responded

Hi Wayne, thank you for your kind review; we are happy to pass along your comments to Zach and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 08, 2021

THE BEST SERVICE EVER I WILL RECOMEND TO ALL MY FRIENDS AND FAMILY FROM NOW ON. More

by robert.barajasjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Mongar
Dec 10, 2021 -

Gateway Chevrolet responded

Hello robert.barajasjr, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 08, 2021

I have and I get the better customer service. I only go to this dealer More

by ladyjpena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Dec 10, 2021 -

Gateway Chevrolet responded

Hello ladyjpena, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 08, 2021

People are friendly, and service department has been great.. that's about all you can ask for More

by rtoon3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz
Dec 10, 2021 -

Gateway Chevrolet responded

Hello rtoon3, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 08, 2021

Always courteous & professional. You go the extra mile with the car wash, but wish you'd bring back washing the inside windshield too. Understand why you don't now, but still miss it. More

by tucsoncaller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic
Dec 10, 2021 -

Gateway Chevrolet responded

Hello tucsoncaller, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 08, 2021

A lot of time waiting ..2 hrs or more..I think they can fixed that More

by imparable97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m not remembering
Dec 10, 2021 -

Gateway Chevrolet responded

Hello imparable97, thank you so much for your 4 star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! Best Wishes, Team Gateway

December 08, 2021

John Sheldon has been my go-to service agent for many years. Always looks after his customers. Shout out to the ladies at the service desk as well. I didn't know it until I opened my purse to get a tip More

by POWDERMONKEY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I worked only with John Sheldon at the service department and the ladies at the register.
Dec 10, 2021 -

Gateway Chevrolet responded

Hi POWDERMONKEY2, thank you for your kind review; we are happy to pass along your comments to John and the team here at Gateway Chevrolet, INC.! We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 07, 2021

The service was good, the tech needs to wipe down fenders after complete, oil on fender More

by JAMESMEINHOLD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Mills
Dec 08, 2021 -

Gateway Chevrolet responded

Hello JAMESMEINHOLD1, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 07, 2021

I like coming to the dealership for my oil change. I can trust that my car will be cared for and I will be treated right. More

by SANAL62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Sheldon
Dec 08, 2021 -

Gateway Chevrolet responded

Hello SANAL62, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

December 07, 2021

Was told that a 2022 clunking is normal and there’s nothing that can be done. Would have appreciated if the technician would have dug into it further, but no action was taken “as this is normal and ope More

by Luis A.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick Bartni
Dec 08, 2021 -

Gateway Chevrolet responded

Thank you Luis A. for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (623) 687-3503 to discuss your concerns, as your satisfaction is of utmost importance to us. Best Wishes, Team Gateway

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