Best car buying experience I've had in my 63 years! It was a difficult deal, upside down loan, low value trade-in and other issues. Scott and Mike worked EXCEPTIONALLY hard to find a way to make a deal work. It took two days, we found a solution, and then...MUCH to my surprise, the interest rate on the loan was 6%, payments affordable, and both Scott and Mike were ever encouraging, never gave up, never told me, "Ain't gonna happen."
As to "why" about my ratings, it's simply because I was treated with the utmost respect, consideration and friendliness. I was never pressured, there were no "extras" that they pushed at me, such as undercoating or any other expensive but purely profit for the dealer.
I would recommend Gem Mazda to anyone and the little Mazda 3 5-door that I got is "Velocity Red" and for me...that's JUST what I wanted.
Superior dealer, excellent staff. A FIRST RATE experience from the moment I walked in the door!