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Genesis Alfa Romeo FIAT

Macomb, MI

Overview
Reviews
Vehicles
4.8
88 Reviews
Call Dealership (586) 286-0200

18181 Hall Rd

Macomb, MI

48044

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By Type

Showing 88 reviews

October 14, 2023

Great customer service. They do whatever they can to help . Keep you informed while car is being serviced . More

by genespica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey Campbell
Report | Print
Oct 16, 2023 -

Genesis Alfa Romeo FIAT responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Helpful
October 09, 2023

You make an appointment and they get you out pretty quick. The service department always advises me on upcoming maintenance needed. More

by Pj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Phillips
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Oct 11, 2023 -

Genesis Alfa Romeo FIAT responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
August 24, 2023

Brendan was professional and extremely knowledgeable about the vehicle I was purchasing. He reviewed everything I needed to know. Jim was very helpful with the paperwork. Highly recommend. Will be leasi More

by Dajacks67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan and James
Report | Print
Aug 29, 2023 -

Genesis Alfa Romeo FIAT responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

Helpful
August 24, 2023

Whenever I bring my car for service, they are always very courteous, helpfully and efficient More

by Taria618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey , Steve Witinko
Report | Print
Aug 29, 2023 -

Genesis Alfa Romeo FIAT responded

Hi, we're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Genesis Alfa Romeo

Aug 29, 2023 -

Taria618 responded

Thank you very much.

Aug 29, 2023 -

Taria618 responded

Thank you very much.

Helpful
August 15, 2023

They were great. I had an issue with my Jeep Wave warranty and they handled it and got my oil change and tire rotation done! More

by lmneumann1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Witinko
Report | Print
Aug 17, 2023 -

Genesis Alfa Romeo FIAT responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Genesis Alfa Romeo. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
August 12, 2023

Sales person was alright. Finance manager was a complete slimeball; stereotypical used car salesman; nice when he was trying to sell you something, b it as soon as you decline More

by Wells72581
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Holder
Report | Print
Aug 15, 2023 -

Genesis Alfa Romeo FIAT responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (586) 286-0200 at your earliest convenience to discuss how we can turn this experience into a positive one.

Helpful
May 31, 2023

From check-in to check out everyone was amazing. Lindsay is the best! I would highly recommend More

by skperreman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay
Report | Print
Jun 30, 2023 -

Genesis Alfa Romeo FIAT responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 19, 2023

Consistent, reliable, respectful, knowledgeable great service mgr (Lindsey) + carwash and good snacks! Also, headsup on the next services that will be needed. More

by Maniacidiane472
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LINDSEY don't know Steve Witinko, Steve Witinko
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Jun 30, 2023 -

Genesis Alfa Romeo FIAT responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 18, 2023

Genesis never fails to take care of my issues or my car. Best Customer Service. Lindsey and Joe are both great Customer Service Representatives... I cant thank them enough for taking care of me and my Alfa. More

by ariano.guido
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsay Campbell
Report | Print
Jun 30, 2023 -

Genesis Alfa Romeo FIAT responded

Hi Ariano, thank you so much for your positive comments about Genesis Alfa Romeo! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 20, 2023

Everyone was very attentive, and they listened to my concerns. It felt so good to be back, knowing that my vehicle was in good hands. More

by ReShawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Witinko
Report | Print
Jun 30, 2023 -

Genesis Alfa Romeo FIAT responded

Hi Reshawn, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
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