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Genesis of Auburn

Auburn, MA

4.9
35 Reviews
Call Dealership (508) 832-9990

735 Southbridge Street

Auburn, MA

01501

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35 Reviews of Genesis of Auburn

April 10, 2024

Service was very professional service gentleman that I dealt with was very helpful and courteous More

by Thomas Valentine
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Report | Print
Apr 11, 2024 -

Genesis of Auburn responded

Thomas, Thank you for rating our service team five stars. We look forward to serving you again! - Genesis of Auburn

Helpful
April 01, 2024

Great service and fair price. On time with schedule. Way in and out of dealer More

by Jhunt4nrg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Apr 02, 2024 -

Genesis of Auburn responded

Thank you for the wonderful review! We're glad to know you had a great experience here at Genesis of Auburn and we hope to see you again in the future!

Helpful
March 29, 2024

Excellent customer service in assisting me to lease a new Genesis G80. I was impressed at how well they matched my financial needs to transition from my 2021 G80. More

by Mr S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Sebastian, Najee, Na
Report | Print
Mar 29, 2024 -

Genesis of Auburn responded

Hi Mr S! We're delighted to know that you had an excellent experience with us at Genesis of Auburn. It's great that we could assist in finding the perfect lease for your new 2024 Genesis G80! Thanks for choosing us and enjoy your ride!

Helpful
March 12, 2024

Excellent and professional a really great experience buying my car. I would recommend Stan to all my friends More

by paf3702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan
Report | Print
Mar 13, 2024 -

Genesis of Auburn responded

Hi! We're delighted to know that you had a great experience with Stan at Genesis of Auburn. Thanks for recommending us, we appreciate your support!

Helpful
March 05, 2024

Nick was an absolute pleasure to work with as well as the entire staff. Would really them for a new Genesis. More

by Richardebelton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Mar 06, 2024 -

Genesis of Auburn responded

Hi Richardebelton! It's great to know that Nick and our team at Genesis of Auburn made your experience a positive one. Thanks for recommending us!

Helpful
January 29, 2024

Stan & Ryan were super. Very knowledgeable about the Genesis. Very friendly & courteous. They are the way customers should be treated at the dealership More

by spitty1940
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan MacLean, Stan Otoo
Report | Print
Jan 30, 2024 -

Genesis of Auburn responded

Hi S Pitty! We're so glad to know that Stan and Ryan provided you with a top-notch experience at Genesis of Auburn! We strive for excellent customer service, so it's great to see our team hit the mark. Thanks for your review!

Helpful
December 12, 2023

Very nice staff and very professional They really live up to the Genesis quality level More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua and Maddy
Report | Print
Dec 12, 2023 -

Genesis of Auburn responded

Frank, we're honored to receive this wonderful feedback! Thanks so much for your business and please don't hesitate to reach out if our Genesis of Auburn team can assist you again in the future!

Helpful
December 01, 2023

Great service , courteous customer service staff . No complaints Want mind recommending to friends Comfortable waiting area More

by rpacharya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Report | Print
Dec 04, 2023 -

Genesis of Auburn responded

We appreciate your kind words about our service and staff at Genesis of Auburn. We're glad you found the waiting area comfortable too! Thanks for recommending us to friends.

Helpful
October 31, 2023

The dealership is a friendly place and treat the customer needs with kindness and respect. More

by Junior L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Genesis
Report | Print
Nov 01, 2023 -

Genesis of Auburn responded

Hi Junior! Thank you for your feedback! We are delighted to hear that you had a positive experience with us at Genesis of Auburn! Treating our customers with kindness and respect is one of our top priorities, and we are pleased to know that you felt welcomed and well-treated during your visit.

Helpful
October 20, 2023

Great experience at Auburn Geneses dealer. My service rep Alexandra explained the process up front and work to completed. She polite and professional, great job! Work was completed on time and More

by Mpg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra
Report | Print
Oct 23, 2023 -

Genesis of Auburn responded

We're glad to know that you had a great experience with us at Genesis of Auburn! It's wonderful to hear of your satisfaction with the service provided by Alexandra and our team. We look forward to serving you again in the future!

Helpful
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